Rehabilitation Services Tech-Part-time Rotating Shift

Northwestern Memorial Healthcare; Geneva (IL); On-site; USD 22,000 - 27,000; Part time

Benefits offered by this job

Tuition reimbursement

Loan forgiveness

401(k) matching

Lifecycle benefits

Job summary

Northwestern Medicine is seeking a Rehab Services Tech for a part-time rotating shift. The role involves assisting therapists, preparing and maintaining equipment, and supporting patient care across Rehabilitation Services and satellites.

High school diploma and BLS within 90 days of hire are required, with preferred experience in healthcare and familiarity with medical terminology. The organization emphasizes patient-first care, competitive benefits, and opportunities for tuition reimbursement,

Qualifications

• High School Diploma required.
• BLS Certification within 90 days of hire required.
• Preferred: previous healthcare setting experience.
• Preferred: working knowledge of medical terminology.

Responsibilities

• Follows standard precautions and infection control policies.
• Operates and cleans equipment safely and maintains cleaning logs.
• Maintains monthly equipment maintenance and logs.
• Ensures EOC meets JCAHO standards.
• Assists therapists and patients under supervision and anticipates needs.
• Communicates patient changes promptly to the therapist.
• Explains procedures to patients and families and answers questions.
• Coordinates with other departments for interdisciplinary care.
• Documents treatment accurately and timely.
• Greets patients, confirms identity, and provides visit information.
• Handles scheduling, confirmations, and rescheduling of visits.
• Identifies patient records accurately and updates demographics/insurance.
• Posts payments and manages

Education

High School Diploma

BLS Certification within 90 days of hire

Job description

Rehabilitation Services Tech-Part-time Rotating Shift

• Part-time


• Job Shift: Rotating


• Salary Range Minimum : $16.28


• Salary Range Maximum: $19.53


• Compensation: USD 16.28 - USD 19.53 - hourly

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you’ll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees. Ready to join our quest for better?

The Rehab Services Tech reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines, and all other regulatory and accreditation standards.

Responsibilities

• Follows standard precautions and Northwestern Medicine infection control policies and procedures consistently.


• Manages and operates equipment safely and correctly, cleans equipment according to standards.


• Independently maintains all equipment cleaning logs and performs monthly maintenance.


• Ensures EOC meets JCAHO standards at all times.


• Demonstrates competence in performing tasks identified as appropriate treatment for the Rehab Services Tech. Treats patients under direct clinical supervision and anticipates therapist’s needs during patient care.


• Demonstrates ability to communicate promptly to the therapist any observed changes in patient status and responses (e.g. pain, changes in condition, distress). Clarifies with the therapist any special procedures or observations necessary.


• Interacts professionally with patient/family and involves patient/family in the formation of the plan of care under the discretion of the therapist. Provides explanation to patient and family prior to administering care to patients; answers questions within scope of practice.


• Consults other departments as appropriate to provide for interdisciplinary approach to the patient’s needs.


• Follows all policy and procedures for documentation of treatment appropriately rendered by the rehab tech.


• Communicates with patients and guests including greeting them upon arrival, confirming identity and providing necessary information related to their visit.


• Provides accurate information and timely updates to patients and customers.


• Schedules, confirms, and reschedules patients for visits at Rehabilitation Services and its satellite locations.


• Additional responsibilities may include:
  
  
  
  • Obtains patient consents/authorizations.
  
  
  • Manages department specific Rehabilitation Services Call List and communication needs.
  
  
  • Accurately identifies patient medical record number to avoid duplication of records in system. Obtains and updates patient demographic, insurance and billing information.
  
  
  • Collects co-payments, past due balances and point of service payments.
  
  
  • Posts payments, process billing information and perform “end of day” cash drawer closing.
  
  
  • Manages faxing documentation to insurance companies and/or physician offices for authorization and signatures for Plan of Care as appropriate.
  
  
  • Manages clinic inventory.
  
  
  
  

Required

• High School Diploma.


• BLS Certified within 90 days of hire.

Preferred

• Previous experience in a healthcare setting.


• Working knowledge of medical terminology.

Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case‑by‑case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.

Artificial Intelligence Disclosure

Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.

We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit ourBenefits section to learn more.

Sign-on Bonus Eligibility (if sign-on bonus offered for position)

Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.

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