Rehabilitation Clinic Assistant

HealthPartners; Burnsville (MN); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Retirement program

Time away from work

Tuition reimbursement

Employee assistance program

Onsite clinic

Job summary

HealthPartners' Park Nicollet Rehab Clinic in Minnesota seeks a Rehab Clinic Assistant to support the Physical Therapy team with clerical and clinical tasks, enabling outstanding patient care.

Schedule includes M-TH 10:15-6:45 and F 8:45-5:15. Six months of customer service or medical experience preferred; strong communication and confidentiality are essential for this role.

Qualifications

• Six months of customer service or medical-related experience.
• Must be able to communicate effectively with a wide variety of patients.
• Strong verbal communication, listening skills and customer relations are essential.

Responsibilities

• Assist Rehabilitation Services Care Teams with clerical and clinical tasks to support patient care.
• Provide support to patient flow and appointment coordination in a fast-paced clinic.

Skills

Customer service

Communication skills

Problem solving

Telephone etiquette

Keyboarding

Confidentiality

Diversity sensitivity

Tools

Computers

Job description

Park Nicollet is looking to hire a Rehab Clinic Assistant to join our Physical Therapy team! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients and their families receive every day.

Position Summary:

Performs a variety of clerical and clinical tasks assisting the Rehabilitation Services Care Teams in providing outstanding patient care and services.

Work Schedule:

M-TH 10:15-6:45 F 8:45-5:15

Required Qualifications:

• Education, Experience or Equivalent Combination: Six months experience in a customer service job, or medical related experience in a hospital, rehab, or clinical setting.
• Licensure/ Registration/ Certification: NA
• Knowledge, Skills, and Abilities: Must be able to work independently under the supervision of multiple rehabilitation professionals on recurring assignments.
• Should have critical thinking skills and be able to problem-solve.
• Strong verbal communication, customer relations and listening skills are essential.
• Good telephone etiquette, money handling, and keyboarding skills are needed.
• Must be able to promote and maintain good customer relations and patient confidentiality.
• Must be able to effectively communicate in person and over the phone with a wide variety of patients (i.e., Those with speech and hearing impairments, those requiring interpreters)
• Ability to work in a fast-paced environment that includes switching between tasks.
• Comfortable working with computers and learning new equipment and software as needed within the scope of the role.

Preferred Qualifications:

• Education, Experience or Equivalent Combination: NA
• Licensure/ Registration/ Certification: NA
• Knowledge, Skills, and Abilities: Knowledge of medical terminology.

Benefits:

Park Nicollet offers a competitive benefits package (for eligible positions) that includes medical insurance, dental insurance, a retirement program, time away from work, insurance options, tuition reimbursement, an employee assistance program, onsite clinic and much more!