Rehabilitation Assistant (Killeen)

Texas Workforce Commission; Killeen (TX); On-site; USD 37,000 - 47,000; Full time

Benefits offered by this job

Tuition assistance

Free CEUs

Flexible telework option

Job summary

The Texas Workforce Commission (TWC) seeks a Rehabilitation Assistant I – Sr RA to join the Vocational Rehabilitation Department at Central Texas Workforce Solutions Office, Killeen, TX. The RA assists VR Counselors, provides program information, and supports eligibility certification with the electronic system.

This role offers a clear career ladder, the possibility of teleworking, and tuition assistance. Travel up to 10% may be required; suitable for those committed to helping people with

Qualifications

• 18 months+ experience in office practices and PC-based work in Windows environment.
• Knowledge of community and government service delivery systems; mental health considerations.

Responsibilities

• Assist VR Counselors in providing services to customers to achieve employment outcomes.
• Provide basic information about VR programs and referrals to customers/vendors.
• Maintain case management forms/files for accuracy in the electronic system.
• Prepare/review reports for accuracy on monitored services.
• Participate in VR Services training and advise applicants on program requirements.

Skills

Office support

Policy interpretation

Confidentiality

Complex financial data analysis

Interviewing / needs assessments

Job description

For Texas to be GREAT, we need the best and brightest talent like you! The public vocational rehabilitation (VR) program administered through the Texas Workforce Commission helps people with disabilities to prepare for, obtain, retain, and advance in employment.

MAKE A DIFFERENCE AND HELP PEOPLE WITH VR

According to the Department of Labor, the unemployment rate for people with disabilities was 12.6% in 2020. This jobless rate continues to be much higher than the rate for those without disabilities.

PUBLIC SERVICE IN VR IS FOR YOU…

• If you want to find meaningful work and contribute to a powerful mission. For more than 100 years VR has been helping individuals with disabilities achieve their employment goals!
• If you are looking for career and advancement opportunities. 38% of employees in VR have 15+ years of seniority. There are various positions with career ladders and opportunities to specialize in areas of interest: Autism, Blind & Visual Impairments, Deaf & Hard of Hearing, Brain Injury, Foster Youth, Transition Students, Veterans.
• If you need a comprehensive benefits package that offers competitive pay & benefits from health plans, life insurance, retirement programs, paid leave and holidays, and longevity pay.
• If you have direct VR Counseling work experience, receive higher starting salary.
• If you are interested in a flexible work schedule with teleworking as an option.
• If you want to advance your education with our tuition assistance program.
• FREE CEUs to maintain CRC credentials and reimbursement for CRC & LPC renewals.

The Texas Workforce Commission (TWC), a Family Friendly Certified Workplace, is seeking a Rehabilitation Assistant (RA) I - Sr RA to join the Vocational Rehabilitation Department located at Central Texas Workforce Solutions Office, 300 Cheyenne Drive, Killeen, TX.

TWC is not considering applications from individuals who require sponsorship for an employment visa, now or in the future, for this position. This includes, but is not limited to, individuals currently on H-1B, F-1 (OPT/CPT), or H-4 visas. You must be a Texas resident to work for the Texas Workforce Commission or willing to relocate to Texas.

Benefits To Working For TWC Include

• Competitive starting salary: $3,333.33 - $4,251.92/month.
• Salary and position level will be based on experience and demonstrated skills.
• This is a career ladder position which means each level is required to meet the established career ladder requirements in order to be promoted to the next level.
• Additional benefits for active employees: https://www.ers.texas.gov/Active-Employees/Health-Benefits.

The RA I - Sr RA assists the assigned VR Counselors in providing services to customers to achieve successful employment outcomes. The RA provides basic information regarding VR programs, services, and referral information to customers and vendors.

The ideal candidate will be detail oriented and have excellent planning/organizing/time management/communication skills with the ability to prioritize/coordinate work in an independent manner to achieve goals.

General Duties

• Performs: Entry level human services/rehabilitation support work; Routine caseload support service such as creating/maintaining/reviewing technical case management forms/files for accuracy utilizing the electronic case management system.
• Collects information for intake/profile process.
• Maintains appropriate business relationships with providers/businesses/customers/staff.
• Prepares/reviews reports for accuracy on monitored services.
• Provides: Casework services/assistance to VR Counselors in certification of eligibility; Service delivery tasks and utilize the electronic case management system and other agency supported software programs; Initial screening for individuals applying for VRS service programs.
• Participates in Vocational Rehabilitation Services (VRS) training.
• Furnishes information regarding Texas Workforce Solutions (TWS)/VRS Program, services and requirements to applicants/customers/families/vendors/businesses/general public.
• Performs other related work as assigned.

Preferred Qualifications

• Eighteen (18) months experience in office practices and office support work utilizing a personal computer in a Windows' based environment
• Experience in: Applying purchasing procedures; Case guidelines, regulations and policies; Case management support functions
• Knowledge of: Community and government service delivery systems; Mental illness and emotional components of physical illness
• Ability to: Interpret highly complex policies/procedures; Maintain confidentiality; Analyze/interpret highly complex financial data
• Skill in interviewing and in conducting individual needs assessments
• Related work experience at all levels is defined as case management support, purchasing and general knowledge of disabilities
• RA I: 12 months experience in human services, social science, business, or a related field
• RA II: 18 months experience as a RA I
• RA III: 24 months experience as a RA II
• Sr. RA: 36 months experience as a RA III

Minimum Qualifications

• RA I: One year of full time qualifying experience in human services, social science, business, or a related field and graduation from a standard senior high school or equivalent. Thirty (30) semester hours in human services, social science, business, or a related field may be substituted for experience.
• RA II: Graduation from an accredited four-year college or university with major coursework plus one year and six months of full time qualifying experience in human services, social science, business, or a related field. One additional year of full-time qualifying experience may be substituted for each year (30 semester hours) of the required education.
• RA III: Graduation from an accredited four-year college or university with major coursework plus two years of full time qualifying experience in human services, social science, business, or a related field. One additional year of full-time qualifying experience may be substituted for each year (30 semester hours) of the required education.
• Sr. RA: Graduation from an accredited four-year college or university with major coursework plus two years and six months of full- time qualifying experience in human services, social science, business or a related field. One year of full-time experience may be substituted for each year (30 semester hours) of education.

All Levels

Experience as a Rehabilitation Assistant cited above must be in accordance with the career ladder requirements of the agency.

Position may involve working hours other than 8:00AM-5:00PM, Monday-Friday and involves travel 10% of the time, including some overnight travel (Method of transportation is the responsibility of employee).

Veterans

Use your military skills to qualify for this position or other jobs! Go to www.texasskillstowork.com to translate your military work experience and training courses into civilian job terms, qualifications and skill sets. Also, you can compare this position to military occupations (MOS) at the Texas State Auditor's Office by pasting this link into your browser: http://www.hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_SocialServices.pdf.