Rehab Representative - Outpatient Therapy

MemorialCare Health System; Fountain Valley (CA); On-site; USD 28,000 - 36,000; Full time

Job summary

MemorialCare Health System is hiring a Rehab Representative for Outpatient Therapy to provide clerical support in the Rehab Department. The role includes scheduling, billing, and patient registration, with EPIC/CADENCE and benefits verification essential to daily tasks.

High school diploma or GED is preferred, and medical terminology knowledge helps ensure accurate documentation. This on-site position supports a patient-centered care model within MemorialCare.

Qualifications

• Medical terminology is preferred for accurate record handling.
• Strong attention to detail and ability to navigate clinical documentation.

Responsibilities

• Effectively navigate EPIC/CADENCE including scheduling initial and follow-up appointments and billing.
• Post daily charges and ensure correct CPT codes are used for all interventions.
• Attach CPT and ICD codes to authorizations or referrals.
• Communicate politely with patients and families and coordinate with staff.
• Maintain inventory and order supplies as needed.
• Register patients, verify benefits, and support department operations.

Skills

Medical terminology

Education

High school diploma or GED

Job description

Job Description - Rehab Representative - Outpatient Therapy (ORA006823)

Job Description

Rehab Representative - Outpatient Therapy - ( ORA006823 )

Description

Location: Orange Coast Memorial Medical Center

Department: Physical Therapy-OP

Shift: Days (8hr)

Pay Rate*: $23.00/hr.

MemorialCare is a nonprofit integrated health system that includes four leading hospitals, award-winning medical groups - consisting of over 200 sites of care, and more than 2,000 physicians throughout Orange and Los Angeles Counties. We are committed to increasing access to patient-centric, affordable, and high-quality healthcare; your personal contributions are integral to MemorialCare's recognition as a market leader and innovator in value-based and other care models.

Across our family of medical centers, we support each one of our bright, talented employees in reaching the highest levels of professional development, contribution, collaboration, and accountability.Whatever your role and whatever expertise you bring, we are dedicated to helping you achieve your full potential in an environment of respect, innovation, and teamwork.

Position Summary

The Front Office Receptionist is responsible for providing clerical support to the Outpatient Rehabilitation Department, which includes, but is not limited to: medical record management, billing and charge reconciliation, scheduling appointments, navigating EPIC and other providers’ and entities software, registering patients, obtaining authorization and re-authorization for treatments, verifying benefits, tracking attendance, tracking utilization, addressing EPIC and billing audits, addressing health plan audits, coding, collecting co-pays and other fees, processing and depositing money, receiving patients, answering phones, retrieving messages, maintaining filing system, data entry, ordering supplies, coordinating medical reporting and records, assisting manager, and other duties as assigned.

Essential Functions and Responsibilities of the Job

Effectively navigate EPIC/CADENCE including scheduling initial and follow-up appointments, billing and reconciling charges, reviewing the medical record, templating and generating the referral record.

Accurately posts daily charges and identifies correct CPT codes for all interventions among all disciplines and completes billing reconciliation process on a timely manner.

Attach appropriate CPT and ICD codes to authorizations or referrals.

Polite and proactive communication with patients, patient’s families and staff.

Proactive in maintaining inventory and ordering supplies in a timely manner.

Satisfactory completion of all department operations.

Manages time to allow for completion of daily tasks.

Timely, efficient, and accurate registration and scheduling process.

Health and wellness is our passion at MemorialCare-that includes taking good care of employees and their dependents. We offer high quality health insurance plan options, so you can select the best choice for your family. And there's more... Check out our MemorialCare Benefits for more information about our Benefits and Rewards.

Qualifications

Qualifications/Work Experience:

Medical terminology preferred.

Education/Licensure/Certification:

High school graduate or GED equivalent preferred.

Primary Location

United States-California-Fountain Valley