Rehab Office Coordinator (ROC)

Powerback Rehabilitation; Lancaster (Lancaster County); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Medical, Dental, Vision plans

Paid time off

Relocation assistance

Visa sponsorship assistance

Continuing Education opportunities

Employee recognition program

Job summary

Powerback Rehabilitation, a leader in comprehensive therapies, seeks a Rehab Office Coordinator to support the Director of Rehab in administrative management across the department. The role involves ensuring therapist licenses are current, aiding treatment access, and handling routine maintenance and documentation tasks.

The position includes scheduling coordination, billing submissions, and staff orientation under the Director of Rehab.

Qualifications

• Minimum high school diploma or equivalent.
• Nursing Assistant certification preferred if state allows.
• Strong administrative and communication abilities required.

Responsibilities

• Assists Director of Rehab in administrative management of the department.
• Ensures licenses for therapists and assistants are current and posted.
• Supports therapy staff in removing barriers to treatment and providing clinical education.
• Performs department maintenance tasks (cleaning mats/equipment, monitoring hydrocollator temps, etc.).
• Tracks mandatory trainings, PPDs, and physician orders; coordinates scheduling.
• Completes chart audits and mails/tracks initial evaluations and certifications.
• Orients new staff and coordinates staff scheduling; monitors productivity and billing.
• Represents client-related and non-client-related services within legal and regulatory boundaries.

Skills

Administrative skills

Communication skills

Education

High school diploma or equivalent

Nursing Assistant certification preferred

Job description

Overview

Homestead Village/Pleasant View Communities Have A Full-Time ROC Opportunity!

Don't Forget To Ask About Increased Pay in Lieu of Benefits!

At Powerback, we're on a mission to improve lives. As the leader in physical, occupational, speech, and respiratory therapies, we help older adults stay active and thrive while providing essential therapy for children at home and in school.

With over four decades of trusted service, our reach spans skilled nursing centers, assisted and independent living facilities, outpatient clinics, and home-based care. We're proud to deliver personalized care exactly where and when it's needed most.

Join an industry-leading team that restores hope and makes a lasting impact. If you're passionate about making a meaningful difference and want to be part of the future of rehabilitation and wellness, Powerback is the place for you.

Why Powerback?

• Benefits:We offer Medical, Dental, and Vision plans to Full-Time team members. We offer Dental and Vision to Part-Time team members.
• Paid Time Off:We offer generous paid time off to Full-Time and Part-Time team members.
• Support for New Grads:Our Powerback Clinical Mentorship Program kicks off on day one, helping you learn from the best in the field.
• Continuing Education:Keep growing with free CEUs through Medbridge.
• H-1B Visa & Relocation Assistance:We support Visa or Green Card sponsorships, plus our Journey Travel Program lets you work across the U.S. with the security of a full-time role.
• Perks at Powerback:Enjoy exclusive discounts on Wireless/TV, Home/Auto/Renters and Pet Insurance, Childcare, Eldercare, and more. Earn rewards through our PowerZone Employee Recognition Program, and expand your expertise with our Clinicians in Action professional development program.

Responsibilities

1. The Rehab Office Coordinator assists the Director of Rehab in the administrative management of the rehabilitation department.
2. Ensures all therapist and assistant licenses are current and posted.
3. Assists therapy staff in identifying and removing barriers to treatment and providing clinical education to meet the needs of the patient.
4. Completes all department maintenance including cleaning of all mats and equipment, monitoring temperature of hydrocollator units, ensuring any mechanical checks or calibrations are completed according to schedule, emptying laundry, stocking supplies and clean laundry, ordering supplies under the direction of the Director of Rehab.
5. Ensures therapists are current for all mandatory and/or required in-services.
6. Tracks and ensures all rehab staff are current for PPDs.
7. Tracks physician orders and signatures.Tracks annual screens and notifies therapists.
8. Review QIR monthly for changes and report to Director of Rehab.
9. Completes technical audits of charts ensuring all documentation is present. Mails and tracks return of initial evaluations and certifications.
10. Under the direction of the Director of Rehab orients all new staff to the center and department.
11. Tracks due date of all merit reviews, distributes and collects feedback for performance reviews as directed by the Director of Rehab.
12. Coordinates scheduling of all per diem/casual staff under the direction of the Director of Rehab.
13. Tracks productivity and efficiency.
14. Submits billing.
15. Under the direction of therapists coordinates patient scheduling with nursing.
16. Responsibilities may include providing "Client related" and "Non-Client related" services to patients as directed by Therapists and Assistants within the parameters of:
    • State practice laws;
    • Local, state, and federal laws and regulations;
    • Reimbursement rules and payor policies;
    • Professional standards of practice and codes of ethics.
17. Performs other related duties as required.

Qualifications

• The Rehab Office Coordinator must possess a minimum of high school diploma or equivalent.
• Certification as a Nursing Assistant is also preferred (unless required by state).

Posted Salary Range

USD $17.00 - USD $21.00 /Hr.