Rehab Liaison

Tower Health; Reading (Berks County); On-site; USD 60,000 - 75,000; Full time

Job summary

Reading Hospital Rehabilitation at Wyomissing, part of Tower Health, seeks a Rehab Liaison to assess patients for placement and coordinate admissions at Reading Hospital. You will collaborate with physicians, case management, and leadership to prioritize admissions and determine appropriate bed placements while promoting services to referral sources and clients.

The role emphasizes excellent customer service, strong communication, and coordination across hospital departments to streamline

Qualifications

• Vocational/Technical Degree or equivalent combination of education & experience.
• Experience in Acute Rehab or Skilled Nursing preferred.
• Experience with electronic medical records preferred.
• Liaison experience preferred but not required.

Responsibilities

• Assess patients for placement at Reading Rehab Hospital’s Acute and Subacute Transitional Care units.
• Coordinate admissions and transfers per standards and criteria.
• Collaborate with physicians, leadership, and case management to prioritize admissions.
• Evaluate patient needs to determine unit-appropriate placement.
• Promote services and act as liaison between hospital departments, patients, referral sources, and clients.
• Provide excellent customer service to physicians, patients, administrators, and hospital clients.

Skills

Change Management

Collaborative Skills

Computer Skills

Customer Service Skills

Detail Oriented

Epic Proficiency

Excellent Communications

Excellent Interpersonal Skills

Financial and Business Acumen

General Clerical Skills

Good Reasoning Skills

Listening Skills

Medical Terminology

Microsoft Office

Multitasking

Negotiation Skills

Organizational Skills

Presentations

Problem Solving

Service Orientation

Team Player

Education

Vocational/Technical Degree

Tools

Epic

EMR Systems

Job description

Job Summary

The Rehab Liaison:

• Assesses patients at Reading Hospital for potential placement at the Reading Rehab Hospital’s Acute and Subacute Transitional Care units.
• Coordinates admissions and transfers in accordance with established standards, guidelines, and admission criteria.
• Collaborates with physicians, department leadership, and case management to prioritize admissions and determine the most appropriate available bed for each patient..
• Evaluates patients’ medical and functional needs to determine appropriate placement based on unit-specific admission criteria.
• Communicates and collaborates with hospital departments to streamline processes, maximize efficiency, and expedite admissions and transfers.
• Promotes Reading Rehab Hospital’s services and serves as a key liaison between hospital departments, patients, physicians, referral sources, and current and prospective clients.
• Provides excellent customer service to physicians, patients, office administrators and staff, as well as hospital clients, including nursing homes and other healthcare facilities.
• Builds and maintains strong, collaborative relationships with hospital departments, committees, medical staff, referral sources, and community partners.

*Primary work location will be at the Reading Hospital

Openings

• PRN- 1-2 days per week (8am-4:30pm) primarily on Wednesdays and Fridays. Additional hours possible as schedule permits.
• FT- 8am-4:30pm

#READ #LI-AH1

Qualifications

Education Requirements

• Vocational/Technical Degree - OR - combination of relevant education & experience may be considered in lieu of Vocational/Technical Degree

Experience

• Experience in Acute Rehab or Skilled Nursing is preferred.
• Experience with electronic medical records preferred.
• Liaison experience preferred but not required.

Certification and Licensure

• RN, LPN, PT, PTA, or COTA license

Required Skills

• Change Management
• Collaborative Skills
• Computer Skills to include use and navigation
• Customer Service Skills
• Detail Oriented
• Epic Proficiency
• Excellent Communications Skills
• Excellent Interpersonal Skills
• Financial and Business Acumen
• General Clerical Skills
• Good Reasoning Skills
• Listening Skills
• Medical Terminology
• Microsoft Office Applications
• Multitasking
• Negotiation Skills
• Organizational Skills
• Prepare & Give Presentations
• Problem Solving Skills
• Service Orientation
• Strong Team Player

About the Rehab Hospital

For patients who have experienced functional loss of disability as a result of an accident, illness or injury, everything you need to reclaim your life – from comprehensive inpatient rehabilitation and transitional care to outpatient programs – is here, all under one roof.

Our specialized team of board-certified rehab physicians, certified rehab nurses, clinicians and dedicated therapists deliver an unparalleled level of care and encouragement through state-of the-art-technology, advanced therapies and wellness environments.

Our facility offers:

• A 61-bed Acute Rehabilitation Unit including an 11-bed secured Brain Injury Unit
• A 50-bedTransitional Sub-Acute Unitfor skilled care
• Highly skilled therapists
• Speech,physical, andoccupational therapyprogramming
• Therapeutic recreation and activities
• Spacious private rooms with large private bathrooms and flat screen televisions
• Aquatic therapy pool
• On-site pharmacy, laboratory, and radiological services
• Outdoor therapeutic garden
• Comfortable lounges with flat screen televisions, computers, and free internet access
• Plenty of visiting areas for patients, friends, and families
• Easy access and free parking

Reading Hospital Rehabilitation at Wyomissingis the only hospital in the region accredited by both the Commission on Accreditation of Rehabilitation Facilities (CARF)and The Joint Commission. Our Stroke Specialty and Brain Injury Programs are also CARF-accredited.

Overview

Tower Health, a regional healthcare system, serves communities across multiple counties in Pennsylvania. Its network includes Reading Hospital, Phoenixville Hospital, Pottstown Hospital, and St. Christopher's Hospital for Children (in partnership with Drexel University). Committed to academic medicine and training, Tower Health offers various programs, including residency and fellowship programs, the Drexel University College of Medicine at Tower Health, and the Reading Hospital School of Health Sciences. Additionally, the system provides a wide range of healthcare services, such as Reading Hospital Rehabilitation at Wyomissing, home healthcare via Tower Health at Home, TowerDirect ambulance and emergency response, Tower Health Medical Group, Tower Health Providers (a clinically integrated network), and Tower Health Urgent Care facilities across its service area.