REGULATORY SPECIALIST II - 79011344

Florida; Tallahassee (FL); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Retirement plan

Holidays

Paid leave

Health insurance

Life insurance

Tuition waiver

Job summary

The Florida Department of Business and Professional Regulation is seeking a Regulatory Specialist II in the Division of Service Operations, focusing on complex licensing activities. Responsibilities include evaluating applications for eligibility, guiding applicants, and preparing materials for board and committee meetings.

The role requires reviewing documents, with proficiency in MS Word and MS Office, and knowledge of applicable Florida statutes and rules.

Qualifications

• At least one year of professional office experience.
• Proficient in Microsoft Word and general MS Office.
• Knowledge of Florida statutes, board and department rules.

Responsibilities

• Review applications and supporting documents to determine eligibility for examination, licensure or registration.
• Provide applicants guidance in writing and via phone when needed.
• Prepare applications for board meetings and maintain exam lists; participate in trainings.

Skills

Effective communication

Data analysis

Organization

Team collaboration

Internet research

Tools

Microsoft Word

Microsoft Office

Job description

Requisition No: 883330

Agency: Business and Professional Regulation

Working Title: REGULATORY SPECIALIST II - 79011344

Pay Plan: Career Service

Position Number: 79011344

Salary: $1,486.50 Biweekly

Posting Closing Date: 10/04/2026

Total Compensation Estimator Tool

DIVISION OF SERVICE OPERATIONS

BUREAU OF CENTRAL INTAKE AND LICENSURE

REGULATORY SPECIALIST II

Position Number: 79011344

Hiring Salary: $1,486.50 Biweekly

• OPEN COMPETITIVE*
• Applicants must complete all fields in the Candidate Profile. Work history, hours worked, and formal education are required to qualify for this position. Responses to Qualifying Questions must be verifiable in the Candidate Profile. Resumes and other documentation can be attached to provide additional information. ***

Our Organization And Mission

The Division of Service Operations manages the Central Intake and Licensure unit, the one-stop shop for intake of applications and payments. The Division also oversees the Customer Contact Center (CCC), which handles all initial interaction conducted via telephone and e-mail.

The Work You Will Do

This position is responsible for performing the more complex licensing activities which includes determination of applicant eligibility for examination, certification, licensure or registration for various professions within the department.

Your Specific Responsibilities

• Independently reviews applications and supporting documents assigned through the department's document imaging system to determine applicants' qualifications for examination, certification, licensure or registration in accordance with the laws and rules. This includes license renewals and requests to change addresses, names, and statuses. Processes applications by utilizing the department's licensing system.
• Provides applicants personal guidance regarding applications in writing and making verbal contact with the applicant if necessary.
• Prepares applications for board and committee meetings. Maintains board and exam lists utilizing Microsoft applications. Participates in meetings and attends training sessions as scheduled. Participates in the testing of new application software and changes in processing procedures. Reports events, errors or trends to supervisor. Performs other related duties as required.

Knowledge, Skills, And Abilities

• Knowledge of application requirements, including Florida Statutes, Board and Department rules, and educational programs.
• Ability to compile, organize and analyze data.
• Ability to plan, organize and coordinate work activities.
• Ability to communicate effectively and efficiently both verbally and written.
• Ability to establish and maintain effective working relationships with others.
• Basic Internet research and navigation.
• Knowledge of the department's document imaging and licensing systems.
• Basic knowledge of Microsoft applications.
• Basic grammar skills.

Minimum Requirements

• Must have at least one (1) year of professional office experience; and
• Must be proficient in Microsoft Word.

Position Notes

• Depending on the team you are assigned to, candidates will be required to process 2-10 applications per hour.
• This advertisement may be used to fill current and future vacancies for up to six months from date of opening.
• This advertisement may also be used to fill OPS Regulatory Specialist II positions at $16.50 per hour.
• The applicant will be required to take a Skills Verification Test (SVT).
• Upon completion of the probationary period, candidate maybe eligible for a flex time schedule.

Benefits

The Benefits of Working for the State of Florida

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• State of Florida retirement package: 3% employee contribution required.
• Nine annual paid holidays and one personal holiday
• Ability to earn up to 104 hours of paid annual leave annually as a new employee with the State of Florida
• Ability to earn up to 104 hours of paid sick leave annually.
• The State of Florida offers health insurance coverage (i.e. individual and family coverage) to eligible employees.
• The State of Florida provides a $25,000 life insurance policy to eligible employees.
• Additional supplemental insurance policies are available for dental, vision, hospital supplement, cancer, etc.
• Tax deferred medical and childcare reimbursement accounts are available.
• Tuition waiver program to attend an approved State of Florida College or University

For additional benefit information, please visit the following website: http://www.mybenefits.myflorida.com

Background Screening Requirement

The Florida Department of Business and Professional Regulation requires all job applicants, interns, volunteers and contractors to pass a Level 2 background check as per Chapter 435, Florida Statutes which consists of fingerprinting and a check of local, state, and national law enforcement records. Employees will be retained in the state and national rap back program, providing real-time arrest hit notifications. This check must be completed before you can start working or contracting

***Information contained in responses to Qualifying Questions concerning education, experience, knowledge, skills and/or abilities must also be disclosed on the State of Florida Employment Application. ***

Applicant Note: If you are the selected candidate for this