Regulatory Reporting Compliance Associate

Robinhood Markets, Inc.; Bellevue (WA); On-site; USD 74,000 - 87,000; Full time

Benefits offered by this job

Health insurance

Equity opportunities

401(k) matching

Job summary

Robinhood is hiring a Regulatory Reporting Compliance Associate to manage complaints reviews for regulatory filings and FINRA reporting. The role collaborates with technology, audit, and training teams to strengthen procedures and reduce risk.

You will own filing decisions, build data-driven metrics, and prepare regulator-ready reports across multiple offices (Chicago, Denver, Lake Mary). Face-to-face collaboration is expected at least 3 days weekly.

Qualifications

• 1+ years of experience in a compliance role.
• General understanding of brokerage operations and compliance functions.
• Curiosity and skill in finding answers, and in identifying trends and drivers through data and metrics.
• Ability to work independently and take initiative.
• Clear written and verbal communication, strong analytical skills, and close attention to detail.
• Proven ability to manage multiple tasks and set priorities in a fast-paced environment.
• Operations experience in Compliance or a related function in financial services.
• Enthusiasm for learning in a fast-growing company.
• Active FINRA licensure (Series 7).
• Experience with FINRA Rule 4530.

Responsibilities

• Own the complaints review process and determine which complaints require a regulatory filing.
• Serve as a subject matter expert, giving direction and training to our contractor team.
• Perform quality assurance reviews of customer complaint cases.
• Prepare and file Rule 4530(a)(1)(B) 30-day disclosures.
• Prepare and submit the quarterly FINRA Rule 4530(d) report.
• Build controls, provide metrics, and analyze complaint data trends.
• Use what you learn to help other teams anticipate customer needs before regulatory issues arise.
• Help train team members and troubleshoot the current complaint review workflow.
• Draft and refine Standard Operating Procedures, and map process workflows.
• Prepare quarterly metrics for senior management.
• Support teammates with their responsibilities as needed

Skills

Analytical skills

Attention to detail

Communication skills

Independent work

Multitasking in fast-paced environment

Data-driven decision making

Industry knowledge: brokerage

Education

FINRA Series 7 license

Job description

Regulatory Reporting Compliance Associate

Chicago, IL; Denver, CO; Lake Mary, FL

Join us in building the future of finance.

Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading.

About the team + role

We are building an elite team, applying frontier technologies to the world's biggest financial problems. We're looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn't a place for complacency, it's where ambitious people do the best work of their careers. We're a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards.

The Regulatory Reporting team is part of Compliance and helps Robinhood meet its obligations under Firm policy, SEC rules, and FINRA regulations. We review customer complaints from many channels, decide which ones require regulatory filings, and report on what we find. We work closely with the Customer Experience team to spot complaints early and strengthen our written supervisory and standard operating procedures. We also support partners in technology, audit, fraud, and training with ad hoc requests. Joining us means getting a front-row view of how a fast-growing brokerage manages regulatory risk!

As a Compliance Associate, you'll review complaints in depth to decide whether a filing is required under FINRA Rules 4530, 4513, and 2360(b)(17). You'll coordinate how complaints are collected, ingested, and reviewed, run quality assurance checks, and elevate high-risk cases. You'll also prepare complaint reports for regulators and senior leadership. Your analysis will show where complaint trends are coming from and help the team improve its processes before issues grow. You'll turn what you learn into clear metrics and recommendations that leaders can act on!

This role is based in our Chicago, IL, Denver, CO and Lake Mary, FL offices, with in-person attendance expected at least 3 days per week.

At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams.

What you’ll do

• Own the complaints review process and determine which complaints require a regulatory filing
• Serve as a subject matter expert, giving direction and training to our contractor team
• Perform quality assurance reviews of customer complaint cases
• Prepare and file Rule 4530(a)(1)(B) 30-day disclosures
• Prepare and submit the quarterly FINRA Rule 4530(d) report
• Build controls, provide metrics, and analyze complaint data trends
• Use what you learn to help other teams anticipate customer needs before regulatory issues arise
• Help train team members and troubleshoot the current complaint review workflow
• Draft and refine Standard Operating Procedures, and map process workflows
• Prepare quarterly metrics for senior management
• Support teammates with their responsibilities as needed

What you bring

• 1+ years of experience in a compliance role
• General understanding of brokerage operations and compliance functions
• Curiosity and skill in finding answers, and in identifying trends and drivers through data and metrics
• Ability to work independently and take initiative
• Clear written and verbal communication, strong analytical skills, and close attention to detail
• Proven ability to manage multiple tasks and set priorities in a fast-paced environment
• Operations experience in Compliance or a related function in financial services
• Enthusiasm for learning in a fast-growing company
• Active FINRA licensure (Series 7)
• Experience with FINRA Rule 4530

What we offer

• Challenging, high-impact work to grow your career
• Performance driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching
• Top Tier benefits to fuel your work, including 100% paid health insurance for employees with 90% coverage for dependents
• Access to the Robinhood Employee Fund that gives eligible US employees the opportunity to invest in a private employee fund that provides exposure to Robinhood Ventures funds.
• Access to the best AI tools on the market and continuous AI skill-building for every employee, technical or not.
• Lifestyle wallet - a highly flexible benefits spending account for wellness, learning, and more
• Employer-paid life & disability insurance, fertility benefits, and mental health benefits
• Time off to recharge including company holidays, paid time off, sick time, parental leave, and more!
• Exceptional office experience with catered meals, events, and comfortable workspaces.

In addition to the base pay range listed below, this role is also eligible for bonus opportunities + equity + benefits.

Base pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected base pay range for this role is based on the location where the work will be performed and is aligned to one of 3 compensation zones. For other locations not listed, compensation can be discussed with your recruiter during the interview process.

Base Pay Range:

Zone 1 (Menlo Park, CA; New York, NY; Bellevue, WA; Washington, DC)

$74,000 - $87,000 USD

Zone 2 (Denver, CO; Westlake, TX; Chicago, IL)

$65,000 - $77,000 USD

Zone 3 (Lake Mary, FL; Clearwater, FL; Gainesville, FL)

$58,000 - $68,000 USD

Equal Employment Opportunity Information

At Robinhood, we care deeply about diverse representation in our workforce as it supports our mission to democratize finance for all. In support of this goal, we encourage applicants to voluntarily identify demographic information. This information helps us to continue building a more inclusive workplace and to ensure effective recruiting programs that are inclusive of individuals across all backgrounds.

Self-identifying in this section is completely voluntary and if you choose not to provide any information, please select the “I don't wish to answer” option under that question. Whatever your decision, data that you provide in this section will not be considered in the hiring process or thereafter. Individuals seeking employment at Robinhood are considered without regard to race, color, religion, national origin, age, sex, sexual orientation, marital status, ancestry, physical or mental disability, neurodivergence, veteran status, gender identity or expression, or any other characteristic protected by law.

You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity recordkeeping, reporting, and other legal requirements, and to be used in our efforts to recruit a diverse workforce. Any information that you do provide will be recorded and maintained in a confidential manner. For more information on EEOC definitions, please reference this document .

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The application deadline for this role is December 20, 2026