Regulatory Hearings & Case Management Specialist

DHRM; Virginia (MN); On-site; USD 61,000 - 73,000; Full time

Job summary

VA Cannabis Control Authority is seeking an Administrative Resolutions Specialist to support regulatory and legal processes, manage case communications, and coordinate hearings. The role involves drafting notices, reviewing materials for compliance, and maintaining accurate records.

The position requires strong organizational and communication skills, experience with Microsoft 365 and case management systems, and the ability to handle confidential information with impartiality in a public-sector

Qualifications

• Bachelor’s degree or equivalent combination of education and experience.
• Experience in administrative support within regulatory enforcement, legal, court administration, compliance, or case management settings.
• Ability to draft, format and organize procedural and legal documents.

Responsibilities

• Assist in preparing draft notices, correspondence, and supporting documents.
• Review case materials for completeness and compliance.
• Enter case information into the case management system and track milestones.
• Coordinate hearings, including virtual platforms and interpreters.
• Provide clear explanations of procedural requirements to stakeholders.
• Maintain case files with privacy and records retention standards.

Skills

Organizational skills

Drafting & formatting

Plain language explanations

Written & verbal communication

Confidentiality & impartiality

Case materials review

Deadline tracking

Education

Bachelor’s degree in Public Administration, Legal Studies, Criminal Justice, Business

Tools

Microsoft 365

Databases

Virtual hearing platforms

Job description

VA Cannabis Control Authority is seeking an Administrative Resolutions Specialist to support regulatory and legal processes, manage case communications, and coordinate hearings. The role involves drafting notices, reviewing materials for compliance, and maintaining accurate records.

The position requires strong organizational and communication skills, experience with Microsoft 365 and case management systems, and the ability to handle confidential information with impartiality in a public-sector