Licensing Associate

Commonwealth of VA Careers; Virginia; On-site; USD 42,000 - 51,000; Full time

Job summary

VA Cannabis Control Authority is seeking a Licensing Associate to support licensing, registration, and regulatory oversight within a fast-paced government environment. This role emphasizes reviewing applications for accuracy, maintaining records, and ensuring compliance with cannabis laws and program requirements.

You will participate in reporting, data management, and stakeholder interactions, providing clear guidance on licensing processes.

Qualifications

• Ability to learn state cannabis laws, regulations, and program requirements.
• Licensing, registration, and permitting processes within a regulatory agency.
• Documentation standards and administrative procedures.
• Basic understanding of compliance and enforcement concepts.
• Application review and data verification.
• Written and verbal communication.
• Customer service and stakeholder engagement.
• Report drafting and recordkeeping.
• Use of databases, spreadsheets, and digital filing systems.
• Interpret and apply regulatory requirements.
• Maintain confidentiality and handle sensitive information.
• Work independently and collaboratively with regulatory staff.
• Manage multiple priorities with accuracy and attention to detail.
• Communicate effectively with diverse stakeholders.

Responsibilities

• Understand cannabis licensing requirements, patient certification processes, and product registration standards.
• Review applications for accuracy, completeness, and regulatory compliance.
• Manage high-volume administrative workflows and maintain accurate records.
• Support fee collection, reporting requirements, and system data integrity.
• Identify potential compliance issues during application and documentation review.
• Reliably report facility concerns to compliance and enforcement staff.
• Understand regulatory requirements governing cannabis facilities and product standards.
• Prepare and maintain organized documentation supporting program oversight.
• Draft reports related to licensing, product registration, and regulatory matters.
• Maintain accurate and auditable records.
• Respond to inquiries from a diverse group of program stakeholders.
• Provide clear guidance on licensing requirements and program processes.
• Represent the agency professionally in interactions with cannabis facilities and the public.
• Use licensing databases, registration systems, and document management tools.
• Handle confidential information per policy.
• Prioritize tasks and meet deadlines in fast-paced environment.

Skills

Written and verbal communication

Customer service

Stakeholder engagement

Data verification

Database & spreadsheets

Regulatory concepts

Independent & collaborative work

Education

Bachelor’s degree in public administration, business administration, health administration, regulatory affairs, or related field

Tools

Licensing databases

Registration systems

Document management tools

Case management software

Job description

Title: Licensing Associate

State Role Title: Salary Non-Specified

Hiring Range: $42,328 - $50,793 commensurate with education and experience

Pay Band: UG

Agency: VA Cannabis Control Authority

Location: VA Cannabis Control Authority

Agency Website: cca.virginia.gov

Recruitment Type: General Public - G

WE CURRENTLY HAVE MULTIPLE POSITION OPENINGS FOR THIS POSTING.

Job Duties

Licensing & Registration Administration

• Understanding of cannabis licensing requirements, patient certification processes, and product registration standards.
• Ability to review applications for accuracy, completeness, and regulatory compliance.
• Skill in managing high volume administrative workflows and maintaining accurate records.
• Ability to support fee collection, reporting requirements, and system data integrity.

Regulatory Compliance Support

• Ability to identify potential compliance issues during application and documentation review.
• Ability to reliably report facility concerns to compliance and enforcement staff.
• Understanding of regulatory requirements governing cannabis facilities and product standards.

Reporting & Documentation

• Ability to prepare and maintain organized documentation supporting program oversight.
• Skill in drafting reports related to licensing, product registration, and regulatory matters.
• Strong attention to detail in maintaining accurate and auditable records.

Stakeholder & Public Interaction

• Strong communication skills for responding to inquiries from a diverse group of program stakeholders.
• Ability to provide clear guidance on licensing requirements and program processes.
• Professionalism in representing the agency in interactions with cannabis facilities and the public.

Administrative & Technical Proficiency

• Ability to use licensing databases, registration systems, and document management tools.
• Skill in managing confidential information in accordance with state and agency policies.
• Ability to prioritize tasks and meet deadlines in a fast-paced regulatory environment.

Other duties as assigned

• Follow workplace safety regulations and adhere to applicable standards, processes, and programs established for your position.
• Report unsafe work conditions to your supervisor.
• Immediately report work-related incidents to your supervisor and participate in accident investigation requests.

Minimum Qualifications

• Ability to learn state cannabis laws, regulations, and program requirements.
• Licensing, registration, and permitting processes within a regulatory agency.
• Documentation standards and administrative procedures.
• Basic understanding of compliance and enforcement concepts.
• Application review and data verification.
• Written and verbal communication.
• Customer service and stakeholder engagement.
• Report drafting and recordkeeping.
• Use of databases, spreadsheets, and digital filing systems.
• Interpret and apply regulatory requirements.
• Maintain confidentiality and handle sensitive information.
• Work independently and collaboratively with regulatory staff.
• Manage multiple priorities with accuracy and attention to detail.
• Communicate effectively with diverse stakeholders.

Minimum Education

• Bachelor’s degree in public administration, business administration, health administration, regulatory affairs, or a related field, or equivalent combination of education and professional experience.

Minimum Experience

• Experience in administrative support, licensing, permitting, or regulatory program operations.
• Experience working with the public or in an environment with a strong focus on customer service.

Additional Considerations

Preferred (Optional) Education and Experience

• Experience in a government agency or regulatory environment.
• Experience with cannabis licensing, patient certification systems, or healthcare related registration programs.
• Experience using licensing or case management software platforms.
• Additional training or certification in regulatory compliance or administrative management.

Contact Information

Name: VCCA Recruitment Team

Phone: [phone]

Email: [e-mail]

In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.

Reasonable accommodations are available to individuals with disabilities during the application and/or interview processes per the Americans with Disabilities Act. Please call [phone] for assistance.

The Commonwealth of Virginia is an Equal Opportunity Employer. It is the policy of the Commonwealth of Virginia to prohibit discrimination on the basis of race, sex, color, national origin, religion, sexual orientation, gender identity or expression, age, veteran status, political affiliation, disability, genetic information, pregnancy, childbirth or related medical conditions in the recruitment, selection, and hiring of its workforce.