Regulatory Data & AI Admin Associate

Acrisure; Grand Rapids (MI); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

401(k) plan

HSA and FSA options

Commuter benefits

Job summary

Acrisure is seeking a Carrier Credentialing Associate to join the Regulatory Affairs team at the Studio Park office in Grand Rapids, MI. The role provides general administrative support for automation initiatives, data quality control, and testing of AI workflows.

This position requires independent work, strong communication, attention to detail, and the ability to manage multiple tasks in a fast-paced environment while maintaining confidentiality and collaboration with cross-functional teams.

Qualifications

• Associates Degree or the recognized equivalent of education and experience is required
• Minimum of 2 years of general office experience required, including at least one year in customer service
• Excellent PC skills including Microsoft Office Suite, Adobe and internet experience is required
• Ability to multi-task in a fast-paced environment is required

Responsibilities

• Review and analyze data for accuracy;
• Organize and identify data into one central location;
• Testing and development for AI initiatives;
• Troubleshoot workflows built in AI and report issues;
• Prioritizes conflicting needs; handles matters expeditiously, proactively, and follows-through on projects to successful completion, often with deadline pressures;
• Maintains confidences and protects operations by maintaining a high degree of confidentiality with all sensitive information and assigned tasks;
• Maintains day-to-day regulatory documents in an organized and timely fashion at the direction of the team;
• Maintains current knowledge of team responsibilities and is cognizant of the team’s function by supporting the success of the team through effective and accurate administrative assistance;
• Maintains a broad awareness of the roles of the immediate team members and work function; and
• Other projects as assigned.

Skills

Team collaboration

Communication skills

Time management

Multitasking

Attention to detail

Customer service

Education

Associates Degree

Tools

MS Office

Adobe

Internet research

Job description

Acrisure is seeking a Carrier Credentialing Associate to join the Regulatory Affairs team at the Studio Park office in Grand Rapids, MI. The role provides general administrative support for automation initiatives, data quality control, and testing of AI workflows.

This position requires independent work, strong communication, attention to detail, and the ability to manage multiple tasks in a fast-paced environment while maintaining confidentiality and collaboration with cross-functional teams.