Carrier Credentialing Associate — Data & AI Support

Acrisure; Grand Rapids (MI); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) plan

Wellness resources

Paid time off

Job summary

Acrisure is seeking a Carrier Credentialing Associate to provide general administrative support for automation initiatives and data quality within the Regulatory Affairs team. This role contributes to testing, data accuracy, and development of AI-enabled workflows.

Based in our Studio Park office in Grand Rapids, MI, you will collaborate with an entrepreneurial team and handle confidential information with care while supporting cross-functional partners and ongoing regulatory activities.

Qualifications

• Associates Degree or the recognized equivalent of education and experience is required.
• Minimum of 2 years of general office experience required, including at least one year in a customer service role and/or administrative role.
• Excellent PC skills including Microsoft Office Suite, Adobe and internet experience are required.
• Ability to multi-task in a fast-paced environment is required.

Responsibilities

• Review and analyze data for accuracy.
• Organize and identify data into one central location.
• Testing and development for AI initiatives.
• Troubleshoot workflows built in AI and report issues.
• Prioritizes conflicting needs; handles matters expeditiously, proactively, and follows-through on projects to successful completion, often with deadline pressures.
• Maintains confidences and protects operations by maintaining a high degree of confidentiality with all sensitive information and assigned tasks.
• Maintains day-to-day regulatory documents in an organized and timely fashion at the direction of the team.
• Maintains current knowledge of team responsibilities and is cognizant of the team’s function by supporting the success of the team through effective and accurate administrative assistance.
• Maintains a broad awareness of the roles of the immediate team members and work function; and
• Other projects as assigned.

Skills

Customer service

Multitasking

Time management

Communication

Attention to detail

Education

Associates Degree or equivalent

Tools

Microsoft Office Suite

Adobe

Internet

Job description

Acrisure is seeking a Carrier Credentialing Associate to provide general administrative support for automation initiatives and data quality within the Regulatory Affairs team. This role contributes to testing, data accuracy, and development of AI-enabled workflows.

Based in our Studio Park office in Grand Rapids, MI, you will collaborate with an entrepreneurial team and handle confidential information with care while supporting cross-functional partners and ongoing regulatory activities.