Regulatory and Licensing Policy Consultant

State of North Carolina; North Carolina; On-site; USD 53,000 - 93,000; Full time

Job summary

The North Carolina Department of Health and Human Services, Division of Social Services, seeks a Policy Consultant to support Foster Home Licensing, Private Agency Licensing, and Interstate Services within the Regulatory and Licensing section. This statewide role provides policy interpretation, regulatory alignment, and guidance to public and private agencies.

Responsibilities include developing and revising policy to ensure compliance with federal and state requirements, interpreting applicable

Qualifications

• Master’s degree and four years of experience in the area, including supervisory/consultative capacity.
• Bachelor’s degree and six years of experience in the area of assignment, including supervisory/consultative capacity.
• Equivalent combination of education and experience.

Responsibilities

• Develop and revise policy for Foster Home Licensing, Private Agency Licensing, and Interstate Services.
• Interpret and apply federal/state laws, Administrative Code, and program standards.
• Provide guidance and technical assistance on licensing policy and practice.
• Support statewide policy alignment and regulatory updates.
• Identify gaps and implementation challenges to inform quality improvement and future policy updates.

Skills

Policy development

Regulatory interpretation

Child welfare experience

Education

Master’s degree in related field

Bachelor’s degree in related field

Job description

Agency

Dept of Health and Human Services

Division

Social Services

Job Classification Title

Human Services Program Consultant II (NS)

Position Number

60041989

Grade

NC15

About Us

The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.

Description of Work

NCDHHS Division of Social Services is seeking a Policy Consultant to support Foster Home Licensing, Private Agency Licensing, and Interstate Services within the Regulatory and Licensing section. This position provides statewide expertise in policy interpretation, regulatory alignment, and guidance to public and private agencies.

Key Responsibilities

• Develop and revise policy in the areas of Foster Home Licensing, Private Agency Licensing, and Interstate Services to ensure accuracy and compliance with federal and state requirements.
• Interpret and apply federal law, state statutes, Administrative Code, and program standards for public and private agencies.
• Provide clear guidance, consultation, and technical assistance on licensing policy, requirements, and practice expectations.
• Contribute to statewide initiatives that require policy alignment, regulatory updates, or licensing practice changes.
• Identify trends, gaps, and implementation challenges to inform continuous quality improvement and future policy updates.

Knowledge Skills and Abilities/Management Preferences

Salary Range: $53,164 - $93,038

Recruitment Range: $53,164 - $73,101

• Experience developing or revising policy, procedures, or written guidance in a human service or regulatory setting.
• Experience interpreting and applying federal and state laws, Administrative Code, and child welfare program standards.
• Experience in child welfare, including foster home licensing, private agency licensing, interstate services, or permanency planning.

Compensation & Benefits

The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees.

Supplemental and Contact Information

The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer that embraces an Employment First philosophy, which consists of complying with all federal laws, state laws, and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. For more information about DHHS: https://www.ncdhhs.gov/.

DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.

In accordance with the Governor’s Executive Order 303, our agency supports second-chance employment for individuals who were previously incarcerated or justice-involved. We invite all potential applicants to apply for positions for which they may be qualified.

Veterans’ and National Guard Preference

• Applicants seeking Veteran’s Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.
• Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application, if they are a current member of the NC National Guard in good standing.
• Applicants who are former members of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service, must attach a copy of the DD 256 or NGB 22, along with the state application.

ADA Accommodations

Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), DHHS is committed to the full inclusion of all qualified individuals. As part of this commitment, DHHS will ensure that people with disabilities, or known limitations covered by the PWFA, are provided with reasonable accommodation. If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below.

Degree/College Credit Verification

Degrees must be received from appropriately accredited institutions. Transcripts, degree evaluations and cover letters may be uploaded with your application.

Minimum Education and Experience

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

Master’s degree in a discipline specific to the program from an appropriately accredited institution and four years of experience in the area of assignment, including two years in a supervisory or consultative capacity

OR

Bachelor’s degree in a discipline specific to the program from an appropriately accredited institution and six years of experience in the area of assignment, including two years in a supervisory or consultative capacity

OR

An equivalent combination of education and experience.

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.