Regulatory Administrator

CAE Inc; Mesa (AZ); Hybrid; USD 55,000 - 85,000; Full time

Benefits offered by this job

Dynamic team environment

Competitive benefits

Culture of initiative

Project variety

Job summary

CAE Inc. is seeking a Regulatory Administrator II in Mesa, AZ.

This fully onsite, customer-facing role supports international flight training students and airline clients while ensuring compliance with M-1 visa regulations, SEVIS requirements, TSA regulations, and Homeland Security guidelines. You will serve as a key point of contact for students, advising on admissions, enrollment, and visa matters, and you will help maintain accurate student files and coordinate with internal departments to

Qualifications

• Experience in a customer-facing role.
• Experience performing administrative, documentation, data management, or recordkeeping activities.
• Experience working in a compliance-driven, regulated, or policy-based environment.
• Strong written and verbal communication skills.

Responsibilities

• Serve as the primary point of contact for M-1 international students and airline clients.
• Advise prospective and current international students on admissions, enrollment, visa-related matters, and adjustment to life in the United States.
• Present new student orientation sessions and support integration into flight training programs.
• Manage student records within SEVIS, including issuing Form I-20 documents.

Skills

Customer service

Compliance

Documentation

Data management

MS Excel

Attention to detail

Tools

SEVIS

Job description

The Regulatory Administrator II is a fully onsite, customer-facing role responsible for supporting international flight training students and airline clients while ensuring compliance with M-1 visa regulations, SEVIS requirements, TSA regulations, and Homeland Security guidelines. This position serves as a key point of contact for students throughout their training journey and requires strong customer service, compliance, and administrative skills.

Key Responsibilities

• Serve as the primary point of contact for M-1 international students and airline clients.
• Advise prospective and current international students on admissions, enrollment, course registration, immigration status, visa-related matters, employment considerations, and adjustment to life in the United States.
• Present new student orientation sessions and support student integration into flight training programs and life in the United States.
• Manage and maintain student records within the Student and Exchange Visitor Information System (SEVIS), including the issuance and processing of Form I-20 documentation.
• Ensure compliance with federal immigration regulations and SEVIS reporting requirements, including registration, no-shows, transfers, enrollment changes, and program completion reporting.
• Review, manage, update, and maintain student files to support regulatory compliance and accurate recordkeeping.
• Answer questions related to visa issuance, Form I-20 documentation, and student immigration status.
• Collaborate with internal departments to support enrollment, retention, and student success objectives.
• Assist with the development and delivery of international student support programs, workshops, mentorship initiatives, and engagement activities.
• Represent CAE as the primary point of contact, advisor, and liaison for TSA compliance matters.
• Process TSA training requests for single- and multi-engine training programs, ensuring compliance with Homeland Security regulations throughout all stages of the approval process.
• Maintain accurate TSA and student records within CAE systems and databases.
• Proofread, edit, and update TSA instructions, training materials, and related documentation.
• Maintain training center and agent information for applicable TSA and flight school regulatory requirements.
• Support TSA audits and ongoing regulatory reviews.
• Respond to inquiries from students, airline customers, internal stakeholders, and regulatory agencies, providing guidance and issue resolution.
• Perform general administrative duties and other assigned responsibilities as required.

Minimum Qualifications

• Experience in a customer-facing role involving client, student, or customer support.
• Experience performing administrative, documentation, data management, or recordkeeping activities.
• Experience working in a compliance-driven, regulated, or policy-based environment.
• Strong customer service and relationship management skills.
• Strong written and verbal communication skills.
• Ability to manage multiple tasks, priorities, and deadlines simultaneously.
• Strong organizational skills and attention to detail.
• Proficiency with Microsoft Office applications, including Excel.
• Ability to create and maintain Excel formulas and spreadsheets.
• Ability to handle sensitive and confidential information with accuracy and professionalism.
• Ability to work onsite on a full-time basis.

Physical Requirements

The physical demands described here are representative of those required to successfully perform the essential functions of the role. Reasonable accommodations may be made for qualified individuals with disabilities. Occasionally ascend or descend stairs, ramps, ladders, or similar structures. Occasionally move in confined or restricted spaces. Frequently remain in a stationary position while working at a desk or workstation. Occasionally move throughout the facility to accomplish tasks. Occasionally move or adjust items weighing up to 20 pounds. Frequently perform repetitive motions involving hands, wrists, and fingers.

Preferred Qualifications

• Experience supporting international students, global populations, or educational programs.
• Experience with SEVIS, Form I-20 processing, or international student services.
• Knowledge of M-1, F-1, or other student visa processes and regulations.
• Experience as a Designated School Official (DSO) or in a similar immigration compliance function.
• Experience with TSA, Homeland Security, aviation training, higher education, or regulatory compliance programs.
• Experience supporting audits, inspections, or government reporting requirements.
• Experience coordinating programs, workshops, orientations, or student engagement initiatives.

Benefits

• Dynamic and collaborative team environment.
• Stimulating work environment.
• Culture where initiative is recognized and valued.
• Opportunity to contribute to a variety of projects within a multidisciplinary team.
• Attractive employee benefits.

About CAE

At CAE, our mission is clear: to help make the world a safer place. For nearly 80 years, we’ve driven innovation in simulation, training, and mission readiness to support critical operations worldwide. By leveraging advanced technologies, we empower our customers to operate smarter, faster, and more sustainably. Join a purpose-driven organization where bold ideas are encouraged, collaboration drives progress, and your growth fuels our shared success. Welcome to CAE! As a global leader in Civil Aviation and Defense & Security across 40 countries, we advance together as One CAE, fueled by thousands of passionate individuals operating in a culture where everyone can thrive. We hold ourselves accountable for building an inclusive community at each level, and our comprehensive benefits support you professionally and personally. Together, we are All For shaping a future where safety, sustainability, and inclusivity lead the way. Join us and be part of something bigger—where your impact reaches beyond CAE and helps shape the world of tomorrow.

Position Type

Regular

Equal Opportunity Employer

CAE is an equal opportunity employer committed to providing equal employment opportunities to all applicants and employees without regard to race, color, national origin, age, religion, sex, disability status, protected veteran status, or any other characteristic protected by federal, state or local laws. At CAE, everyone is welcome to contribute to our success. Applicants needing reasonable accommodations should contact their recruiter at any point in the recruitment process. If you need assistance to submit your application because of incompatible assistive technology or a disability, please contact us at [e-mail].

Data Privacy

Privacy Statement | CAE As part of our process, we may use AI‑supported tools to help review applications, with human decision‑making at every step. CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted.