Regulated Electronics Program Manager (Customer-Facing)

Actalent; Solon (OH); On-site; USD 92,000 - 100,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Life Insurance

Short and long-term disability

Health Spending Account (HSA)

Time Off / PTO

Job summary

Actalent in Solon, OH is seeking a Program Manager to lead complex customer programs from prototype to production in a highly regulated electronics environment. You will own cross-functional coordination, ensure documentation, and drive on-time delivery while maintaining quality.

This contract-to-hire role requires 5+ years in engineering or program management, experience with BOMs, SAP/MRP, CAD tools, and strong customer-facing communication.

Qualifications

• 5+ years of engineering in medical, aerospace, or industrial environments with customer-facing duties.
• Proven program or project management experience supporting complex, multi-phase lifecycles.
• Experience in manufacturing with high-reliability products.
• Hands-on with Bills of Materials (BOMs) and product configuration details.
• Experience with SAP or similar MRP/ERP systems.
• CAD platforms such as Altium, SolidWorks, AutoCAD or equivalent.
• Ability to read technical drawings and engineering documentation.
• Strong analytical and problem-solving skills including root cause analysis.
• Excellent cross-functional communication across engineering, production, test, and customers.
• Ability to balance ~70% technical work and 30% customer communication.

Responsibilities

• Interface with customers to manage products from prototype through production.
• Discuss and manage schedules, production issues, RMAs, root cause analyses, and CAPAs.
• Create and maintain Assembly Documentation, DHR, and tooling requirements.
• Develop and maintain process workflows for efficient production.
• Coordinate with Test Engineering to develop, install, and qualify test stations.
• Troubleshoot test failures and provide guides for production operators.
• Communicate customer requirements and changes to cross-functional teams.
• Work with production teams to resolve day-to-day floor questions.
• Lead PFMEA and VSM for assigned projects to drive risk mitigation.
• Manage project changes and drive continuous improvement in workflows.
• Provide technical support to operators and stakeholders.
• Draft or review quotes and SOWs; collaborate on cost updates and quotes.
• Travel locally ~10–15% for meetings and site visits.

Skills

Engineering experience

Program management

Regulated environment

BOMs management

SAP/MRP

CAD tools

Technical drawings

Root cause analysis

Cross-functional collaboration

Customer-facing

Education

BS or MS in Engineering

Tools

SAP

Altium

SolidWorks

AutoCAD

Job description

Actalent in Solon, OH is seeking a Program Manager to lead complex customer programs from prototype to production in a highly regulated electronics environment. You will own cross-functional coordination, ensure documentation, and drive on-time delivery while maintaining quality.

This contract-to-hire role requires 5+ years in engineering or program management, experience with BOMs, SAP/MRP, CAD tools, and strong customer-facing communication.