Program Manager

Actalent; Solon (OH); On-site; USD 92,000 - 100,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Life Insurance

Short and long-term disability

Health Spending Account (HSA)

Time Off / PTO

Job summary

Actalent in Solon, OH is seeking a Program Manager to lead complex customer programs from prototype to production in a highly regulated electronics environment. You will own cross-functional coordination, ensure documentation, and drive on-time delivery while maintaining quality.

This contract-to-hire role requires 5+ years in engineering or program management, experience with BOMs, SAP/MRP, CAD tools, and strong customer-facing communication.

Qualifications

• 5+ years of engineering in medical, aerospace, or industrial environments with customer-facing duties.
• Proven program or project management experience supporting complex, multi-phase lifecycles.
• Experience in manufacturing with high-reliability products.
• Hands-on with Bills of Materials (BOMs) and product configuration details.
• Experience with SAP or similar MRP/ERP systems.
• CAD platforms such as Altium, SolidWorks, AutoCAD or equivalent.
• Ability to read technical drawings and engineering documentation.
• Strong analytical and problem-solving skills including root cause analysis.
• Excellent cross-functional communication across engineering, production, test, and customers.
• Ability to balance ~70% technical work and 30% customer communication.

Responsibilities

• Interface with customers to manage products from prototype through production.
• Discuss and manage schedules, production issues, RMAs, root cause analyses, and CAPAs.
• Create and maintain Assembly Documentation, DHR, and tooling requirements.
• Develop and maintain process workflows for efficient production.
• Coordinate with Test Engineering to develop, install, and qualify test stations.
• Troubleshoot test failures and provide guides for production operators.
• Communicate customer requirements and changes to cross-functional teams.
• Work with production teams to resolve day-to-day floor questions.
• Lead PFMEA and VSM for assigned projects to drive risk mitigation.
• Manage project changes and drive continuous improvement in workflows.
• Provide technical support to operators and stakeholders.
• Draft or review quotes and SOWs; collaborate on cost updates and quotes.
• Travel locally ~10–15% for meetings and site visits.

Skills

Engineering experience

Program management

Regulated environment

BOMs management

SAP/MRP

CAD tools

Technical drawings

Root cause analysis

Cross-functional collaboration

Customer-facing

Education

BS or MS in Engineering

Tools

SAP

Altium

SolidWorks

AutoCAD

Job description

Job Title: Program ManagerJob Description

The Program Manager leads complex customer programs from early prototyping through full-scale production, ensuring products are manufactured to precise customer specifications. This role combines strong technical acumen with customer-facing responsibilities, overseeing documentation, production workflows, and cross-functional coordination to deliver high-quality electronic products in a highly regulated environment.

Responsibilities

• Interface directly with customers to manage products and projects from prototype through production, serving as the primary point of contact throughout the product lifecycle.
• Discuss and manage customer schedules, development criteria, production issues, Return Material Authorizations (RMA), root cause analyses, and corrective action plans.
• Create and maintain Assembly Documentation, Device History Records (DHR), and manufacturing tooling requirements to ensure products meet customer and regulatory specifications.
• Develop and maintain process workflows that support efficient, repeatable, and high-quality production.
• Coordinate with Test Engineering to develop, install, maintain, and qualify production test stations.
• Troubleshoot test failures and develop clear troubleshooting guides to support production operators and test personnel.
• Evaluate and communicate customer requirements, requested design or process changes, and manufacturing issues to cross-functional departments, ensuring alignment and timely resolution.
• Work directly with production teams to resolve day-to-day production questions and issues on the manufacturing floor.
• Lead the development of Production Failure Mode and Effects Analysis (PFMEA) and Value Stream Mapping (VSM) for assigned projects to drive risk mitigation and process optimization.
• Manage project changes and drive continuous improvement initiatives in production workflows and processes.
• Provide technical support and guidance to production operators and other internal stakeholders to ensure consistent product quality.
• Write or review quotes and Statements of Work (SOW) for new projects and revisions to existing assemblies, ensuring technical and commercial alignment with customer requirements.
• Collaborate with quoting personnel to support cost updates, new assembly quotations, and the development of detailed statements of work.
• Travel locally approximately 10–15% of the time to support customer meetings, site visits, and project-related activities.

Essential Skills

• 5+ years of engineering experience in medical, aerospace, or industrial environments, including direct customer-facing responsibilities.
• Proven program or project management experience supporting complex, multi-phase product lifecycles.
• Industrial or manufacturing industry experience, with exposure to high-reliability or highly regulated products.
• Hands-on experience working with Bills of Materials (BOMs) and managing product configuration details.
• Experience with SAP or similar MRP/ERP systems to support production planning, materials management, and cost tracking.
• Proficiency working in CAD platforms such as Altium, SolidWorks, AutoCAD, or comparable tools.
• Ability to interpret and work with technical drawings, specifications, and engineering documentation.
• Strong analytical and problem-solving skills, including experience with root cause analysis and corrective action planning.
• Effective communication skills with the ability to collaborate across engineering, production, test, and customer teams.
• Ability to balance approximately 70% technical responsibilities with 30% customer communication and relationship management.

Additional Skills & Qualifications

• BS or MS degree in Engineering, preferably in Electrical Engineering.
• Experience with electrical circuit design, analysis, and troubleshooting.
• Background supporting OEM customers as a contract manufacturer or similar environment.
• Familiarity with PFMEA and Value Stream Mapping methodologies for process improvement.
• Exposure to AS9100 or other quality management systems in highly regulated industries.
• Project management skills, including scope definition, scheduling, and risk management.
• Ability to manage multiple customer programs simultaneously, typically supporting several customers at a time.
• Comfort working in a global electronics manufacturing and engineering context with end-to-end product development, prototyping, and manufacturing services.

The role is based in a clean, highly regulated electronics manufacturing facility with recently remodeled, two-story office space. The site supports advanced products in medical devices, diagnostics, aerospace and defense, and industrial applications, operating as a contract manufacturer for OEM customers. The environment emphasizes quality, compliance, and continuous improvement, with active efforts toward certifications such as AS9100. You will collaborate closely with a small team of Program Managers, production staff, and test engineering, typically supporting multiple customers and projects at once. The work involves frequent interaction with CAD tools, SAP/MRP systems, and production test stations, along with approximately 10–15% local travel for customer and project-related visits. The culture values technical excellence, cross-functional collaboration, and delivering reliable electronic solutions for applications such as electric vehicles, servers, data centers, and advanced industrial technologies.

Job Type & Location

This is a Contract to Hire position based out of Solon, OH.

Pay and Benefits

The pay range for this position is $44.00 - $48.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms.

If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Solon,OH.

Application Deadline

This position is anticipated to close on Sep 24, 2026.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing® winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [e-mail] for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.