Registration Specialist

Valleywise Health; Phoenix (AZ); On-site; USD 38,000 - 56,000; Full time

Job summary

Talentify is seeking a patient registration specialist in Phoenix to complete the registration process and ensure timely processing of all accounts for patients\' appointments. You will verify insurance, initiate authorizations, and pursue funding sources for uninsured patients, with AHCCCS verifications for self-pay or unverifiable payers, while collaborating with management to keep billing accurate.

The role requires 1–2 years in healthcare admin or related fields, strong data entry, and

Qualifications

• Requires a high school diploma or GED.
• 1–2 years of general clerical, customer service, or medical experience preferred.
• Experience with insurance verification and Medicaid eligibility is desirable.
• Ability to float to multiple facilities across the valley.
• English reading/writing and basic grammar skills required.

Responsibilities

• Complete patient registration and ensure accurate processing of all accounts.
• Initiate authorization requirements and identify potential funding sources for uninsured patients.
• Verify insurance and eligibility for AHCCCS verifications on self-pay or unverifiable payers.
• Collaborate with management to resolve issues affecting billing and reimbursement.
• Maintain data accuracy and support across multiple facilities.

Skills

Data entry (10-key)

Typing 30 wpm

Interpersonal communication

Bilingual preferred

Education

High school diploma or GED

Job description

Under the direction of the Patient Registration Manager, this position will complete the registration process while ensuring accurate and timely processing of all accounts including the processing of paperwork for patient’s appointments. Initiates and completes authorization requirements. Initiates potential funding sources for the uninsured population. This position requires necessary verification of insurance and other eligibility programs. Ensures AHCCCS verifications are processed on every self-pay or unverifiable payer source. This position works with management and other staff to identify and resolve any issues that may impact billing and reimbursement to the organization.

Hourly Pay Rate: $18.24 - $26.90

Qualifications

Education:

• Required a high school diploma or GED certificate.

Experience:

• Requires one to two (1-2) years of general clerical, customer service, or medical experience preferably in a healthcare environment involving data reconciliation.
• Insurance verification and Medicaid eligibility experience are highly desirable.

Knowledge, Skills, and Abilities:

• Must have the ability to float to various facilities and locations across the valley.
• Prefer knowledge and understanding of DES/AHCCCS programs and eligibility factors.
• Requires excellent data entry skills including, 10-key by touch, and the ability to type 30 words per minute accurately.
• Basic Math Skills are required.
• Must be able to demonstrate interviewing and investigative techniques in order to obtain information that may not be offered.
• Must possess good interpersonal and communication skills both verbally and in writing including knowledge of basic grammar, spelling & punctuation.
• Requires the ability to read, write, and speak effectively in English.
• Critical thinking skills are strongly preferred.
• Must be able to handle multiple tasks simultaneously.
• Bilingual preferred.