Registration Specialist

Foundation Radiology Group; Menomonee Falls (WI); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k with company match

Life and disability insurance

Tuition reimbursement

Adoption assistance

Pet insurance

PTO and holidays

Job summary

RAYUS Radiology in Menomonee Falls, WI seeks a Registration Specialist for a full-time role, Monday–Friday, 7:00am–3:30pm, with up to five weekend shifts per year. You will greet patients, register demographics, verify insurance, and coordinate scheduling and referrals to support imaging services.

Join a team focused on friendly, professional patient experiences and efficient front-office operations. This role requires strong customer service, basic Microsoft Office skills, and the ability to

Qualifications

• High school diploma or equivalent.
• Proficient with using computer systems and typing.
• Working knowledge of Microsoft Office.

Responsibilities

• Greet and check-in patients; register demographic information and process payments.
• Verify insurance and obtain authorizations.
• Schedule appointments, referrals, and confirm orders with patients and referring offices.
• Communicate with technologists and patients to ensure smooth workflow.

Skills

Customer service

Microsoft Office

Typing

Education

High school diploma or equivalent

Job description

Description

RAYUS now offers DailyPay! Work today, get paid today!

RAYUS Radiology is looking for a Registration Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Registration Specialist, you will be responsible for providing services to patients and referring professionals by greeting and registering patients in a cheerful, professional, and sincere manner, and performing other duties as assigned.

This is fulltime position working Monday-Friday from 7:00am-3:30pm; includes up to 5 weekends a year (Saturday/Sunday).

ESSENTIAL DUTIES AND RESPONSIBLITIES:

(75%) Registration

• Greets and checks-in patients scheduled for imaging services; registers demographic information and processes payment plans and copays with patients
• Fields calls appropriately for center associates
• Calls patients to confirm upcoming appointments
• Acts as liaison between technologists and the patients waiting for exams and relays messages regarding scanner status and other clinic information
• Maintains front office lobby area by straightening magazines, organizing coffee supplies, and assisting with general office clean up
• Prepares paperwork for daily and upcoming appointments
• Faxes reports, billing requests, and medical release forms to referring offices as requested
• Works closely with technologists to ensure patients have a smooth transition between the front office and technical areas

(10%) Insurance

• Verifies patient's insurance
• Pre-certifies all exams with patient's insurance company
• Obtains insurance authorization
• Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment
• Handles release of information requests for patients, referring offices, other medical facilities, attorneys & insurance companies following Company guidelines

(10%) Scheduling

• Arranges transportation, interpreters, and hotel accommodations for patients when appropriate
• Enters and submits patient exam orders
• Verifies orders match exam schedules
• Schedules referrals and ensures proper authorizations are obtained
• Schedules walk-in patients
• Processes requests for image orders and CDs from referring physicians and patients
• Maintains an up-to-date and accurate database on all current and potential referring physicians

(5%) Completes other duties as assigned

Qualifications

Required:

• High school graduate or equivalent
• Working knowledge of Microsoft Office
• 1-2 years customer service experience
• Proficient with using computer systems and typing

Preferred:

• Previous medical office experience
• Medical terminology and office background
• Insurance knowledge
• Bilingual

RAYUS is committed to delivering clinical excellence in communities across the U.S., driven by our passion for and superior service to referring providers and patients. RAYUS Radiology is built on our brilliant medicine, brilliant team, brilliant technology and services - all to provide the highest level of patient care possible.

We bring brilliance to health and wellness. Join our team and shine the light on Radiology Services! RAYUS Radiology is an EO Employer/Vets/Disabled.

We offer benefits (based on eligibility) including medical, dental and vision insurance, 401k with company match, life and disability insurance, tuition reimbursement, adoption assistance, pet insurance, PTO and holiday pay and many more! Visit our career page to see them all www.rayusradiology.com/careers.

DailyPay implementation is contingent upon initial set-up period.

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