Registration Specialist

RAYUS Radiology; Waukesha (WI); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

DailyPay available

Benefits: medical, dental, vision

Job summary

RAYUS Radiology is seeking a Registration Specialist to greet and register patients for imaging services in a cheerful, professional manner. This full-time role runs Monday–Friday from 11:30am to 8:00pm, with up to five weekends per year.

Duties include insurance verification, scheduling, and acting as a liaison between patients and technologists. The ideal candidate has 1–2 years of customer service experience, proficiency with Microsoft Office, and strong computer skills.

Qualifications

• High school graduate or equivalent.
• 1-2 years customer service experience.
• Proficient with using computer systems and typing.
• Working knowledge of Microsoft Office.

Responsibilities

• Register patients for imaging services and process payments, copays and payment plans.
• Field calls for center associates and confirm upcoming appointments.
• Relay scanner status and clinic information between patients and staff.
• Maintain front office area and prepare daily paperwork and reports.
• Coordinate with referring offices and ensure proper authorization and documentation.

Skills

Customer service

Microsoft Office

Typing

Computer systems

Education

High school diploma

Tools

Medical office software

Job description

RAYUS now offers DailyPay! Work today, get paid today!

RAYUS Radiology is looking for a Registration Specialist to join our team. As a Registration Specialist, you will be responsible for providing services to patients and referring professionals by greeting and registering patients in a cheerful, professional, and sincere manner, and performing other duties as assigned. This is a full-time position working Monday-Friday from 11:30am-8:00pm, and up to 5 weekends per year (Saturday and Sunday, day shift).

ESSENTIAL DUTIES AND RESPONSIBLITIES:

(75%) Registration

• Greets and checks-in patients scheduled for imaging services; registers demographic information and processes payment plans and copays with patients
• Fields calls appropriately for center associates
• Calls patients to confirm upcoming appointments
• Acts as liaison between technologists and the patients waiting for exams and relays messages regarding scanner status and other clinic information
• Maintains front office lobby area by straightening magazines, organizing coffee supplies, and assisting with general office clean up
• Prepares paperwork for daily and upcoming appointments
• Faxes reports, billing requests, and medical release forms to referring offices as requested
• Works closely with technologists to ensure patients have a smooth transition between the front office and technical areas

(10%) Insurance

• Verifies patient's insurance
• Pre-certifies all exams with patient's insurance company
• Obtains insurance authorization
• Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment
• Handles release of information requests for patients, referring offices, other medical facilities, attorneys & insurance companies following Company guidelines

(10%) Scheduling

• Arranges transportation, interpreters, and hotel accommodations for patients when appropriate
• Enters and submits patient exam orders
• Verifies orders match exam schedules
• Schedules referrals and ensures proper authorizations are obtained
• Schedules walk-in patients
• Processes requests for image orders and CDs from referring physicians and patients
• Maintains an up-to-date and accurate database on all current and potential referring physicians

(5%) Completes other duties as assigned

Required:

• High school graduate or equivalent
• Working knowledge of Microsoft Office
• 1-2 years customer service experience
• Proficient with using computer systems and typing

Preferred:

• Previous medical office experience
• Medical terminology and office background
• Insurance knowledge
• Bilingual

RAYUS is committed to delivering clinical excellence in communities across the U.S., driven by our passion for and superior service to referring providers and patients. RAYUS Radiology is built on our brilliant medicine, brilliant team, brilliant technology and services - all to provide the highest level of patient care possible.

We bring brilliance to health and wellness. Join our team and shine the light on Radiology Services! RAYUS Radiology is an EO Employer/Vets/Disabled.

• We offer benefits (based on eligibility) including medical, dental and vision insurance, 401k with company match, life and disability insurance, tuition reimbursement, adoption assistance, pet insurance, PTO and holiday pay and many more! Visit our career page to see them all www.rayusradiology.com/careers.

DailyPay implementation is contingent upon initial set-up period.

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