Registration Rep - Supplemental/PRN Evening - Mankato

Mayo Clinic; Mankato (MN); Presencial; USD 29.000 - 38.000; A tiempo parcial

Descripción de la vacante

Mayo Clinic in Minnesota is seeking a Registration Representative to perform accurate check-in/admissions for patients in hospital or ED settings. Responsibilities include verification of demographics, insurance data collection, and assisting patients with self-registration.

The role requires strong communication skills, basic computer skills, and prior desk/secretarial experience is preferred. Hourly pay ranges from $21.34 to $27.72, with part-time schedules and varied shifts to support 24/7

Formación

• Ability to read and communicate effectively.
• Basic computer/keyboard skills and intermediate math.
• Strong written and verbal communication abilities.
• Experience with scheduling systems and procedures preferred.
• Ability to interact professionally with diverse individuals.

Responsabilidades

• Check-in/admissions/registration of patients in hospital or ED.
• Verify demographic data, collect insurance information, and create accounts.
• Obtain patient signatures and provide required forms or letters.
• Assist patients with self-registration and collect co-payments as needed.
• Ensure patient safety using positive ID protocols and required consents.

Conocimientos

Reading

Communication

Phone etiquette

Scheduling systems

HFMA Certification

Epic RC/EMR

Educación

High School Diploma or GED

Herramientas

Epic RC/EMR

Descripción del empleo

Why Mayo Clinic

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans– to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.

Responsibilities

The Registration Representative is responsible for the accurate check-in/admissions/registration of incoming patients in the hospital or ED setting. These activities may involve in-person, phone, or virtual registrations. This includes the verification of patient demographic information, collection of insurance data, the identification and/or creation of appropriate accounts, obtaining patient signatures and providing required forms or letters, acting as an ambassador; assisting patients with self-registration, and the collection of indicated co-payments and/or share of cost. The Registration Representative is required to ensure patient safety using positive patient identification protocols and obtain the appropriate consents as required. May assist patients with hospital presumptive eligibility or Medicaid applications. In person registration requires the ability to physically walk to patients’ location throughout the emergency department and/or hospital. This role requires adherence to quality assurance guidelines as well as established productivity standards to support the work unit’s performance expectations.

Qualifications

High School Diploma or GED and 2+ years of relevant experience required

Ability to read and communicate effectively. Basic computer/keyboarding skills, intermediate mathematic competency. Good written and verbal communication skills. Knowledge of proper phone etiquette and phone handling skills. Position requires good communication skills. Prior desk, appointment, or secretarial experience and a working knowledge of scheduling systems and procedures are preferred. Incumbents must have the ability to interact on a professional level with individuals from diverse backgrounds and maintain working knowledge of systems and processes related to patient registration and scheduling activities. Experience in using an Epic RC/EMR system is preferred.Healthcare Financial Management Association (HFMA) Certification Preferred.

**This vacancy is not eligible for sponsorship / we will not sponsor or transfer visas for this position.

During the selection process, you may participate in an OnDemand (pre-recorded) interview that you can complete at your convenience. During the OnDemand interview, a question will appear on your screen, and you will have time to consider each question before responding. You will have the opportunity to re-record your answer to each question - Mayo Clinic will only see the final recording. The complete interview will be reviewed by a Mayo Clinic staff member and you will be notified of next steps.

Exemption Status

Nonexempt

Compensation Detail

$21.34 - $27.72/per hour

Benefits Eligible

No

Schedule

Part Time

Hours/Pay Period

8

Schedule Details

• As needed to support 24/7 Environment. Varied Days and Times.
• Availability to work a variety of shifts, including days, evenings, weekends and holidays.
• Required to work minimum of 4 shifts per week during first 6 weeks of training.

Weekend Schedule

24/7 Environment. Varied Days and Times. As needed by the department.

International Assignment

No

Site Description

Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the'EOE is the Law'. Mayo Clinic participates inE-Verifyand may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.