Registration Operations Analyst

Overlake Hospital Medical Center; Bellevue (WA); On-site; USD 48,560 - 72,847; Full time

Benefits offered by this job

Medical insurance premiums as low as $0 per month

Tuition reimbursement up to $10,000 per year

Generous retirement plan matching

Caregiver support program

Free parking and Orca transit passes

Job summary

Overlake Hospital Medical Center in Bellevue is looking for a Registration Operations Analyst to enhance hospital registration processes. The Analyst will serve as a crucial operational and analytical resource, monitoring performance and identifying gaps to improve workflows.

The ideal candidate will have experience in hospital operations, proficiency in Epic, and strong analytical skills. Benefits include competitive healthcare options, tuition reimbursement, and a generous retirement plan.

Qualifications

• One year experience using Epic in a hospital or clinic environment.
• Minimum of two years of experience in hospital-based operations, patient access, or revenue cycle.
• Demonstrated analytical and communication abilities.

Responsibilities

• Ensure consistent workflows and optimal operational performance in registration.
• Monitor and assess the quality and effectiveness of registration processes.
• Identify performance gaps and devise training programs for staff.

Skills

Analytical abilities

Communication skills

Epic system experience

Knowledge of denial prevention methodologies

Education

High school diploma or equivalent

Bachelor’s degree preferred

Tools

Availity

One HealthPort

ProviderOne

Waystar

Job description

## Registration Operations AnalystApplylocations: Bellevue, WAtime type: Full timeposted on: Posted Todayjob requisition id: R-11076# **Welcome to a medical center where you're the center of attention.****Pay range:**-Hourly$35.25 - $52.88The Registration Operations Analyst (Analyst) serves as a critical operational and analytical resource for Overlake’s hospital-based front-end registration processes. Acting as an internal liaison between the central Revenue Cycle leadership and Hospital-Based Registration teams, this role ensures consistent workflows, standardized registration procedures, and optimal operational performance throughout hospital registration departments.The Analyst monitors and assesses the quality and effectiveness of registration across all hospital access points, identifying performance gaps, devising training programs, and delivering targeted education to enhance staff proficiency. This position directly supports reduction in denials linked to registration errors, improvement of point-of-service collections, and advancement of the overall patient experience.Work assignments demand system-level problem-solving skills, the interpretation of data from diverse sources, and the execution of detailed analyses to inform decision-making. The Analyst operates with minimal supervision, exercising discretion and sound judgment when resolving operational challenges.**Minimum Qualifications:*** One year experience using Epic in a hospital or clinic environment is also required.Education: High school diploma or equivalent required. Bachelor’s degree preferred.Experience:* Minimum of two years of experience in hospital-based operations, patient access, or revenue cycle is required.* One year experience in developing, coordinating, conducting, and evaluating training programs preferred.Special Training/Skills: Demonstrated analytical and communication abilities. Familiarity with Availity, One HealthPort, ProviderOne and Waystar is preferred. Knowledge of denial prevention methodologies is also preferred.# # **Why join Overlake?**We're proud to offer benefits that support you in every stage of your career and life. But it's our inspirational culture that has made us one of America's Top 150 places to work in healthcare for several years in a row.* Local, visible leaders who care about you.* A values-based work environment.* Medical insurance premiums as low as $0 per month.* Many Overlake services covered at 100%.* Tuition reimbursement up to $10,000 per year.* Generous retirement plan matching starting at 5% and increasing to 7% after five years with immediate vesting.* Pre-tax and Roth after tax retirement savings plans.* An expanded Employee Assistance Program.* A caregiver support program to help with everything from childcare to eldercare.* Free parking and Orca transit passes.If this sounds like an environment where you'll thrive, we'd love to hear from you.**How much will this job pay?**Posted pay ranges represent the entire pay scale, from minimum to maximum. For jobs with more than one level, the posted range reflects the minimum of the lowest level and the maximum of the highest level. Some positions also offer additional pay based on shift, certification or level of education. Job offers are determined based on a candidate's years of relevant experience and internal equity. If you have questions about Overlake's pay practices, employee benefits or the pay for a specific position, please contact [e-mail]### About UsOverlake Medical Center is a 349-bed, nonprofit regional medical center offering a full range of advanced medical services to the Puget Sound region. Led by a volunteer board of trustees, we employ nearly 3,000 people and have some 1,000 active and courtesy providers on our medical staff, including more than 200 providers who are employed by the organization.We were the first Level III Trauma Center on the Eastside and we are known for providing award-winning, compassionate and patient-centered care. Our commitment to maintaining the highest standards in medical care is a major reason our patients and their families choose Overlake. It is also the reason why we've received many awards and recognitions both regionally and nationally.Overlake was started by community volunteers, and still depends upon volunteers to support the operations of the hospital. Find out more about volunteer opportunities.To find out how to get to Overlake, view our maps and directions.Overlake has a variety of publications that you can receive in your home for added health and wellness information in addition to our annual report.We also produce a community health needs assessment (CHNA) and Implementation Strategy to help us outline how the hospital will give back to the community in the form of health care and other community health services to address unmet community needs.For questions and comments related to CHNA, please email us.**COVID-19 vaccination requirement:** After October 18, 2021 all Washington state healthcare employees, contractors and volunteers will be required to provide proof of full COVID-19 immunization as a condition of employment. You must provide this proof before your first day of employment with Overlake. Please remember to bring your COVID-19 immunization card to your pre-hire health screening with our Employee Health team.