OC Patient Services Representative, Float Pool 0.6 FTE Days

Overlake Hospital Medical Center; Bellevue (WA); On-site; USD 30,000 - 45,000; Part time

Benefits offered by this job

Tuition reimbursement

Retirement plan

Free parking

Orca transit passes

Low-cost medical insurance

Job summary

Overlake Medical Center in Bellevue, WA is seeking a Part-time Patient Services Representative for our Float Pool. You will register patients, schedule appointments, answer phones, and distribute records via EPIC EMR while delivering excellent customer service.

Travel to multiple clinics is required with 8-hour shifts, three weekdays per week, 6:45am–10pm. Minimum qualifications include a high school diploma or GED, 1 year of clerical experience in a medical facility, and a valid driver’s

Qualifications

• High School diploma or GED required.
• Minimum of one year of clerical experience in a medical facility preferred.
• Must have vehicle to drive to clinics and have a valid Driver's License.
• Excellent customer service and communication skills required.

Responsibilities

• Register patients and schedule appointments.
• Answer phones and assist patients with inquiries.
• Distribute records through EPIC EMR.
• Perform duties with a focus on patient experience.

Skills

Excellent customer service

Communication skills

Valid driver's license

Education

High School diploma or GED

Tools

EPIC EMR system

Job description

## OC Patient Services Representative, Float Pool 0.6 FTE DaysApplylocations: Bellevue, WA: Kirkland, WA: Sammamish, WA: Redmond, WA: Newcastle, WAtime type: Part timeposted on: Posted Yesterdayjob requisition id: R-10783# **Welcome to a medical center where you're the center of attention.****Pay range:**-Hourly$22.22 - $33.33Overlake Medical Clinics is currently seeking an experienced **PART TIME** Patient Services Representative for our Float Pool. Primary responsibilities include patient registration, scheduling appointments, answering phones, distribution of records through **EPIC** (the EMR system) and executing duties in a manner that provides excellent customer service for the patient experience. Must have car. Position requires travel to all OMC clinic locations (Kirkland, Sammamish, Issaquah, Redmond, Newcastle, and Bellevue). Candidates must be available to work variable shift times, three weekdays per week (8-hour shifts). Schedule availability to be discussed during interview**Part-time / 24 hours per week****Monday - Friday /8 hour shifts****Varied schedule 645am to 10pm****Qualifications*** High School diploma or GED required.* Minimum of one (1) year of clerical experience in a medical facility preferred.* Must have vehicle to drive self to clinics and have a valid Drivers License* Excellent customer service and communication skills required.* Experience with EMR applications, EPIC preferred.# # **Why join Overlake?**We're proud to offer benefits that support you in every stage of your career and life. But it's our inspirational culture that has made us one of America's Top 150 places to work in healthcare for several years in a row.* Local, visible leaders who care about you.* A values-based work environment.* Medical insurance premiums as low as $0 per month.* Many Overlake services covered at 100%.* Tuition reimbursement up to $10,000 per year.* Generous retirement plan matching starting at 5% and increasing to 7% after five years with immediate vesting.* Pre-tax and Roth after tax retirement savings plans.* An expanded Employee Assistance Program.* A caregiver support program to help with everything from childcare to eldercare.* Free parking and Orca transit passes.If this sounds like an environment where you'll thrive, we'd love to hear from you.**How much will this job pay?**Posted pay ranges represent the entire pay scale, from minimum to maximum. For jobs with more than one level, the posted range reflects the minimum of the lowest level and the maximum of the highest level. Some positions also offer additional pay based on shift, certification or level of education. Job offers are determined based on a candidate's years of relevant experience and internal equity. If you have questions about Overlake's pay practices, employee benefits or the pay for a specific position, please contact [e-mail]### About UsOverlake Medical Center is a 349-bed, nonprofit regional medical center offering a full range of advanced medical services to the Puget Sound region. Led by a volunteer board of trustees, we employ nearly 3,000 people and have some 1,000 active and courtesy providers on our medical staff, including more than 200 providers who are employed by the organization.We were the first Level III Trauma Center on the Eastside and we are known for providing award-winning, compassionate and patient-centered care. Our commitment to maintaining the highest standards in medical care is a major reason our patients and their families choose Overlake. It is also the reason why we've received many awards and recognitions both regionally and nationally.Overlake was started by community volunteers, and still depends upon volunteers to support the operations of the hospital. Find out more about volunteer opportunities.To find out how to get to Overlake, view our maps and directions.Overlake has a variety of publications that you can receive in your home for added health and wellness information in addition to our annual report.We also produce a community health needs assessment (CHNA) and Implementation Strategy to help us outline how the hospital will give back to the community in the form of health care and other community health services to address unmet community needs.For questions and comments related to CHNA, please email us.**COVID-19 vaccination requirement:** After October 18, 2021 all Washington state healthcare employees, contractors and volunteers will be required to provide proof of full COVID-19 immunization as a condition of employment. You must provide this proof before your first day of employment with Overlake. Please remember to bring your COVID-19 immunization card to your pre-hire health screening with our Employee Health team.