REGISTRATION LEAD

Paycom - ATS; Killeen (TX); On-site; USD 33,000 - 36,000; Full time

Benefits offered by this job

Health benefits

Medical/dental/vision plans

PTO

Job summary

Paycom - ATS is seeking a Lead Registration professional in Killeen, TX to confirm patient demographics and financial information for registration and claims. The role entails leading staff development, ensuring quality and cost-efficiency, and guiding admissions for customers in a fast-paced emergency department.

The candidate should have a High School Diploma or GED, at least 3 years of medical experience, and strong communication, multitasking, and computer skills.

Qualifications

• Minimum education: High School Diploma/GED.
• Strong communication skills in both oral and written communication.
• Must be flexible and service-oriented.
• Problem-solving abilities with the ability to intervene immediately and awareness of changing conditions that may require additional assistance.
• Minimum of 3 years of medical experience.

Responsibilities

• Deliver excellent customer service and assist patients and staff.
• Maintain accurate patient logs and confidentiality per laws and standards.
• Demonstrate strong computer and typing skills; multi-task effectively.
• Monitor and coach staff, documenting incidents and reports.
• Participate in on-call rotation and assist with admissions and registration processes.

Skills

Communication skills

Flexibility

Problem solving

Multitasking

Typing 45 WPM

Confidentiality

Customer service

Computer skills

Education

High School Diploma/GED

Tools

Computer skills

Job description

Job Details:

Job Location: KILLEEN, TX 76541, Position Type: Full Time, Salary Range: $24.00 - $26.00 Hourly, Job Shift: Day/Night, The Lead Registration is responsible for obtaining accurate patient demographic and financial information for registration and claim reimbursement. The Registration Lead will work with the Assistant Registration Manager and Registration Manager to ensure that staff is providing safe, effective patient care. The Lead Registration will provide leadership and promotion of staff development. The Lead Registration will assist with all tasks delegated and within their scope of practice. The Lead Registration will be responsible for maintaining quality cost effectiveness, guest relations, and explaining the admissions process accurately to the customer.

Qualifications:

• Minimum Education: High School Diploma/ GED.
• Strong communication skills in both oral and written communication.
• Must be flexible and service-oriented.
• Problem-solving abilities with the ability to intervene immediately and awareness of changing conditions that may require additional assistance.
• Minimum of 3 years of medical experience.

JOB RESPONSIBILITIES/DUTIES

• Excellent Customer Service skills.
• Excellent Computer skills.
• Must be able to multi-task and maintain a positive attitude in all situations.
• Typing minimum of 45 WPM.
• Courtesy and respect for every staff member.
• Must be able to maintain confidentiality of all staff members and customers in accordance with the applicable laws and standards.
• Working knowledge of banking and cash handling requirements.
• Maintains accurate patient log for all patients seen in the Emergency Department.
• Reviews company emails throughout every shift as this will be the primary means of communication.
• Accurately documents any incidents and reports them to the Assistant Registration Manager, Registration Manager, Facility Manager, and the physician on duty.
• Monitor, coach, develop, and evaluate the performance of staff on an ongoing basis in accordance with applicable performance standards.
• Maintain facility chart audits for all patients seen in the Emergency Department in accordance with applicable standards.
• Performs other duties as assigned.
• Participates in On-Call rotation in accordance with applicable policy.
• Demonstrates ability to manage multiple tasks & projects in a productive manner.
• Must be able to work independently.
• May be required to work holidays and weekends as needed.
• May be required to work additional hours as needed

WORKING CONDITIONS

• Performs duties in a fast-paced emergency room.
• Must be able to lift and/or move using proper body mechanics and agree to ask for assistance if required.
• While performing duties of this job, the employee is frequently required to stand, walk, and sit. The employee is occasionally required to stoop, kneel, crouch, or crawl.
• Must submit to random drug screenings.

Full-Time Benefit Perks:

• Health benefits start on the first of the month after hire
• Medical, dental, and vision plans with sliding-scale premiums
• 100% coverage for preventive health services
• HSA and FSA options available
• Company-paid life insurance and long-term disability
• 401(k) with contributions starting after 30 days
• 100% match on the first 4%,
• Full vesting after 3 years
• Access to exclusive employee discounts on travel, fitness, shopping, and more
• Paid Time Off
• Paid Holiday

Join us and make a significant impact on our company’s success in reaching our target audience and driving business growth.

Join us and make a significant impact on our company’s success in reaching our target audience and driving business growth.