Registration Coordinator - Middlebrook Surgery Center

Tennova Healthcare- North Knoxville Medical Center; Knoxville (TN); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive pay

Medical insurance

Dental insurance

Vision insurance

Life insurance

Paid time off

Extended illness benefits

401(k) with company match

Career development

Learning opportunities

Advancement pathways

Licensure reimbursement

Certification reimbursement

Student loan support

Rewards program

Collaborative culture

Pet insurance

Identity protection

Legal insurance

Job summary

Tennova Healthcare- North Knoxville Medical Center invites applications for a Registration Coordinator to support registration operations. You will coordinate staff training, oversee data quality, and help implement workflow improvements while ensuring adherence to policies and regulations across the facility.

The role requires coordinating onboarding, monitoring accuracy, and guiding staff on system usage and payer requirements.

Qualifications

• Associate degree in healthcare or related field preferred.
• 2-4 years of experience in registration, scheduling, or intake within a healthcare environment required.
• Experience in training, auditing, or quality assurance preferred.

Responsibilities

• Coordinate staff training and onboarding for registration or intake.
• Monitor data quality and registration accuracy; identify trends.
• Review edits and workflows to ensure timely, accurate resolution of errors.
• Provide education on workflow changes and payer/regulatory updates.
• Participate in quality assurance reviews and performance audits.
• Collaborate with leadership to improve efficiency, standardization, and compliance.
• Act as a subject matter resource for registration questions and system navigation.
• Coordinate with Revenue Cycle, IT, or Clinical Operations to align practices.
• Perform other duties as assigned; maintain regular attendance.

Skills

Data accuracy

Regulatory compliance

Training delivery

Facilitation skills

Effective communication

Cross-functional collaboration

Education

Associate Degree in healthcare or related field

Tools

Registration software

Microsoft Office

Job description

• Be Valued for What You Bring to the Team – Competitive pay that rewards your hard work
• Benefits You Can Count On – Medical, dental, vision, and life insurance coverage
• Work Hard. Recharge Often. – Generous PTO and extended illness benefits
• Invest in Your Future – 401(k) with company match
• Grow With Us – Career development, learning opportunities, and advancement pathways
• We Invest in Your Success – Licensure and certification reimbursement for eligible roles
• Student Loan Support – Assistance available for eligible roles
• Your Wins Deserve Recognition – Employee rewards and recognition programs
• A Team You'll Love Working With – A collaborative, purpose-driven culture making a difference every day
• Additional Voluntary Benefits – Choose from options such as pet insurance, identity protection, and legal insurance.

• Be Valued for What You Bring to the Team – Competitive pay that rewards your hard work
• Benefits You Can Count On – Medical, dental, vision, and life insurance coverage
• Work Hard. Recharge Often. – Generous PTO and extended illness benefits
• Invest in Your Future – 401(k) with company match
• Grow With Us – Career development, learning opportunities, and advancement pathways
• We Invest in Your Success – Licensure and certification reimbursement for eligible roles
• Student Loan Support – Assistance available for eligible roles
• Your Wins Deserve Recognition – Employee rewards and recognition programs
• A Team You'll Love Working With – A collaborative, purpose-driven culture making a difference every day
• Additional Voluntary Benefits – Choose from options such as pet insurance, identity protection, and legal insurance.

Great people. Great benefits. Meaningful work. Join us and make an impact.

No weekends, No holidays, No Call

Job Summary

The Registration Coordinator supports registration operations by coordinating staff training, quality assurance efforts, and workflow improvements. This role ensures accurate data entry, adherence to policies and regulations, and timely resolution of registration-related issues. The Registration Coordinator serves as a departmental resource, collaborating with leadership to support performance goals, staff development, and the consistent application of registration standards across applicable areas of the facility.

Essential Functions

• Coordinates training and onboarding for staff responsible for registration or intake activities across designated departments.
• Monitors data quality and registration accuracy, identifying trends and contributing to performance improvement initiatives.
• Reviews registration edits, documentation workflows, and work queues to support timely and accurate resolution of errors.
• Provides education and updates to staff on workflow changes, system functionality, payer requirements, or regulatory updates.
• Participates in the development and delivery of routine quality assurance reviews and supports performance audits as needed.
• Collaborates with department leadership to identify opportunities to enhance efficiency, standardization, and compliance in registration-related processes.
• Acts as a subject matter resource for registration questions and system navigation, providing on-the-job support to team members.
• Coordinates with other departments, such as Revenue Cycle, IT, or Clinical Operations, to align registration practices with cross-functional processes.
• Performs other duties as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.

Qualifications

• Associate Degree in healthcare, business, or a related field preferred
• 2-4 years of experience in registration, scheduling, or intake within a healthcare environment required
• Experience in training, auditing, or quality assurance preferred

Knowledge, Skills And Abilities

• Working knowledge of registration workflows, systems, and documentation practices.
• Strong attention to detail, with a focus on data accuracy and regulatory compliance.
• Effective communication and facilitation skills for delivering training and process updates.
• Ability to collaborate with multiple stakeholders and departments.
• Familiarity with healthcare regulations, payer requirements, and privacy standards.
• Proficiency in registration software systems and Microsoft Office tools.
• Ability to manage multiple tasks, prioritize work, and meet deadlines.

This position is not eligible for immigration sponsorship now or in the future. Applicants must be authorized to work in the U.S. for an employer.