Registration Coordinator - 24h Days

Sturdy Memorial Hospital; Attleboro (MA); On-site; USD 28,000 - 41,000; Full time

Job summary

Sturdy Memorial Hospital in Attleboro, MA is seeking a Patient Registrar to register patients and update the electronic medical record. The role involves a 24-hour weekly day shift with varied start times, one weekend per month, and holiday coverage, along with handling patient documentation.

Candidates should have excellent organizational, communication, and computer skills and be able to work in a fast-paced, emotionally charged clinical environment.

Qualifications

• Excellent organizational and prioritization skills.
• Excellent guest relations and telephone demeanor.
• Ability to handle interactions within a fast-paced, sometimes emotionally charged clinical environment.
• Ability to think critically to handle urgent situations per hospital policies.
• Excellent oral and written communication skills.
• Excellent computer skills.

Responsibilities

• Register patients and update information in the EMR.
• Perform administrative tasks to ensure patient demographics, financial and mandated information is accurate.
• Provide patients and/or family members with required regulatory documents regarding visit or admission.

Skills

Organizational skills

Guest relations

Telephone demeanor

Critical thinking

Communication skills

Computer skills

Education

High school diploma

Job description

Scheduled Weekly Hours:

24 - This position is a 24 hr day shift position with hours from 7-330, 8-430 or 830-5 (to be finalized). This position includes one weekend a month (Saturday and Sunday 7-330) and varied holidays. Responsible for registering patients and updating information in the patient’s electronic medical record. Perform a variety of administrative tasks to ensure that patient demographic, financial and mandated information is accurate based on available information, while providing patients and/or family members with required regulatory informational documents regarding their visit or admission.

Required Skills/Qualifications/Training/Experience:

• Excellent organizational and prioritization skills Excellent guest relations and telephone demeanor Ability to professional handle all interactions within a fast paced, hectic and emotionally charged clinical environment.
• Ability to think critically in making decisions to ensure urgent or emergent situations are handled correctly within hospital policies and procedures.
• Excellent oral and written communication skills
• Excellent computer skills

Preferred Skills/Qualifications/Training/Experience:

• Minimum two years of computer experience
• Minimum one to two years of experience in an acute hospital setting
• Knowledge of medical terminology

Educational Requirements:

High school diploma or equivalent.

License/Certification:

N/A

Age Specific Criteria:

Ability to effectively communicate to all age levels served within the scope of the position/assigned areas. Ability to Meet Job Performance Expectations: Must have the ability to perform the essential functions of the position without posing a direct threat to the health and safety of themselves or other individuals in the workplace, with or without a reasonable accommodation.

Salary Range:

- Salary Range: $19.85-$30.05 - Salary Range Details The pay range displayed on each job posting reflects the anticipated range for new hires. A successful candidate’s actual compensation will be determined after taking factors into consideration such as the candidate’s work history, experience, skill set, and education. This is not inclusive of the value Sturdy Health’s benefits package (if applicable), which includes among other benefits, healthcare/dental/vision and retirement. For annual salaries this is based on full-time employment.

Equal Employment Opportunity Statement:

- Sturdy Memorial Hospital is an equal employment opportunity employer. There is no discrimination because of race, color, creed, age, gender, sexual orientation, national origin, veteran status or disability.

Company Culture:

Our Work Experience is the combination of everything that’s unique about our culture, our core values, our company meetings, our commitment to success, our recognition programs, but most importantly, it’s our people. Our employees are self-disciplined, hardworking, curious, trustworthy, humble and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in our area.