Imaging Receptionist (Per Diem)

Sturdy Memorial Hospital; United States; On-site; USD 24,000 - 37,000; Full time

Benefits offered by this job

Healthcare options

Retirement plan

Job summary

Sturdy Memorial Hospital in the United States is seeking a courteous front-desk receptionist to warmly greet visitors and patients and navigate them to the correct destinations. You will handle phone calls, coordinate with departments, and uphold HIPAA privacy standards while delivering professional service at a fast-paced front desk.

The role requires strong English communication, one year of customer service experience, and the ability to work independently and across locations as needed.

Qualifications

• Minimum of 1 year of customer service/receptionist experience.
• Ability to work effectively with internal and external customers as the hospital/department's initial representative.
• Ability to use telecommunication devices to receive and direct incoming calls to appropriate departments and/or patient rooms.
• Excellent command of verbal and written English; positive interpersonal communication with strong organizational skills.
• Adheres to confidentiality of all protected patient and employee information (HIPAA).
• Ability to problem-solve using creative and critical thinking skills.
• Detail oriented with the ability to prioritize based on shifting demands.
• Self-starter with ownership; able to work independently as warranted.
• Ability to multi-task in a fast-paced environment.

Responsibilities

• Greet and direct visitors and patients to appropriate destinations.
• Receive and direct incoming calls to departments or patient rooms.
• Serve as the hospital/department's initial representative.
• Maintain confidentiality and HIPAA compliance in daily tasks.
• Assist with routine front-desk administrative duties as needed.

Skills

Customer service

Receptionist experience

Verbal & written English

Communication skills

HIPAA confidentiality

Problem-solving

Multitasking

Independent work

Detail-oriented

Professional demeanor

Microsoft Office

Workday

Education

High school diploma or equivalent

Tools

Microsoft Office

Workday

Job description

Scheduled Weekly Hours: 0 - Under the direction of the department manager/supervisor greets and directs visitors and patients to appropriate destinations.

Required Skills/Qualifications/Training/Experience:

• Minimum of 1 year of customer service/receptionist experience
• Ability to work effectively with the internal and external customers while maintaining a composed, professional demeanor as the hospital/department's initial representative
• Ability to use telecommunication devices to receive and direct incoming calls to appropriate departments and/or patient rooms
• Excellent command of verbal and written English; positive interpersonal communication dynamic with strong organizational skills
• Adheres to and respects confidentiality of all protected patient and employee information.
• Adheres to all policies related to confidentiality of protected information commensurate with HIPAA regulations
• Ability to problem-solve using creative and critical thinking skills
• Detail oriented with the ability to prioritize based on shifting demands
• Self-starter with a strong sense of ownership and the ability to work independently on assigned tasks as warranted and appropriate
• Ability to multi-task, handle interruptions and work effectively in a fast-paced, professional environment

Preferred Skills/Qualifications/Training/Experience: Basic technology skills, including use of Microsoft office programs. Experience with Workday a plus

Educational Requirements: High school diploma or equivalent

License/Certification: N/A

Age Specific Criteria: Ability to effectively communicate with all age levels served within the scope of the position/assigned areas.

Ability to Meet Job Performance Expectations: Must have the ability to perform the essential functions of the position without posing a direct threat to the health and safety of themselves or other individuals in the workplace, with or without a reasonable accommodation. Must be able and available to float to other practice locations as needed with reimbursement for mileage.

PHYSICAL DEMANDS: Prolonged periods of sitting while working at a desk, computer, or telephone; Frequent use of hands and fingers for typing, writing, and operating office equipment (e.g., keyboard, mouse, copier, scanner, telephone); Occasional standing and walking to assist patients, retrieve files, or communicate with clinical staff; Reaching, bending, or stretching to access files, office supplies, or equipment; Ability to lift and carry light items (e.g., patient charts, office supplies, packages) typically up to 10-15 pounds; Visual acuity required for viewing computer screens, reading documents, and verifying patient information; Ability to communicate effectively in person and via telephone for extended periods of time; Occasional movement between workstations, waiting areas, and clinical spaces throughout the office

Salary Range: $17.64-$26.58 - Salary Range Details The pay range displayed on each job posting reflects the anticipated range for new hires. A successful candidate’s actual compensation will be determined after taking factors into consideration such as the candidate’s work history, experience, skill set, and education. This is not inclusive of the value Sturdy Health's benefits package (if applicable), which includes among other benefits, healthcare/dental/vision and retirement. For annual salaries this is based on full-time employment.

• healthcare/dental/vision
• retirement

Sturdy Memorial Hospital is an equal employment opportunity employer.

There is no discrimination because of race, color, creed, age, gender, sexual orientation, national origin, veteran status or disability.

Our Work Experience is the combination of everything that’s unique about our culture, our core values, our company meetings, our commitment to success, our recognition programs, but most importantly, it’s our people. Our employees are self-disciplined, hardworking, curious, trustworthy, humble and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in our area.