Registration Coordinator

University of Wisconsin Oshkosh; Oshkosh (WI); On-site; USD 37,800 - 46,200; Full time

Job summary

University of Wisconsin Oshkosh seeks a Registration Coordinator to manage Cornerstone LMS, create and publish courses, and support workshop registrations. The role requires strong communication, customer service, and detail-oriented data management.

You will assist with Nelnet/Qualtrics projects and collaborate with CCDET staff. Working on the UW Oshkosh campus, this full-time position offers a Monday–Friday schedule and opportunities to enhance LMS processes and reporting for diverse state

Qualifications

• Experience with Cornerstone LMS or other LMS.
• Excellent written and verbal communication skills.
• Strong customer service skills.
• Proficiency with MS Office and computer skills.
• Strong problem solving and decision making.
• High level of critical thinking.
• Proofreading skills and attention to detail.
• Ability to work independently and in a team.

Responsibilities

• Develop and revise reports and online training courses.
• Publish reports and classes to the web.
• Prepare printed and electronic materials for workshops.
• Respond to inquiries about workshops, registrations, and LMS features.
• Maintain records of correspondence, registrations, and documentation.
• Assist with Nelnet and Qualtrics webpages and surveys.

Skills

Cornerstone LMS

Customer service

MS Office

Proofreading

Attention to detail

Education

Bachelor's degree

Tools

HTML

Web publishing

Job description

## Registration CoordinatorApplyremote type: Onsitelocations: Oshkosh, WIposted on: Posted Yesterdayjob requisition id: JR10012717## ***Current Employees: If you are currently employed at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process.***## **Position Title:**Registration Coordinator## **Job Category:**Academic Staff## **Employment Type:**Terminal (Fixed Term)## **Job Profile:**Outreach Specialist## **Job Duties:**UW Oshkosh Center for Community Development, Engagement and Training (CCDET) is an outreach department on campus. CCDET’s mission is to offer creative solutions to meet workplace challenges by utilizing University resources to provide consulting services, training and educational services, data management and project management. The Registration Coordinator position fits within CCDET’s data management service area. This position works on a variety of project contracts that include: Department of Children and Families (Wisconsin Works, Child Support Agencies and Child Care Agencies), Department of Health Services-Division of Medicaid Services (Functional Screeners), Department of Health Services-Division of Quality Assurance (Wisconsin Caregiver Training Project) and the Wisconsin Dementia Care Training Project.The Registration Coordinator is a key position within CCDET that monitors the Cornerstone Learning Management System (LMS), registers participants for different trainings and provides customer assistance and technical support over the telephone or through email. This position also supports the program by writing and sending LMS-related correspondence and reports, communicating with state-wide agency staff, assisting with web design and publishing, and helping to maintain and revise online courses. The role requires a high degree of accuracy, excellent critical thinking skills, attention to detail, the ability to work well in a team environment, and being a self-initiator.This full-time position will be working on the UW Oshkosh campus. The work schedule is Monday through Friday from 8:00 am to 4:30 pm.## **Key Job Responsibilities:**Reporting and Course Creation* Develop and revise reports and online courses.* Publish reports and classes to the web.Communication* Revise, deliver, and facilitate printed and electronic materials for workshops.* Respond to participant and stakeholder inquiries regarding workshops, registrations, and LMS functionality.* Maintain organized records of correspondence, registrations, and supporting documentation.Back-up Assistance for Nelnet and Qualtrics* Create and update Nelnet webpages and Qualtrics surveys.* Use HTML for Nelnet webpage content.* Process purchases, refunds, and customer inquiries via phone or email.* Generate reports for account management and project needs.* Consult with the Qualtrics Administrator on new projects and provide technical support.Collaboration and Professional Responsibilities* Attend CCDET All Staff meetings (as scheduled).* Maintain a working knowledge of CCDET projects.* Serve as a resource for other CCDET staff as well as partner staff, as needed.* Maintain positive working relationship with all funding sources.Learning Management System (LMS) Administration* Create, maintain, and verify workshop information within Cornerstone LMS.* Process participant registration and completion transactions within Cornerstone.* Provide troubleshooting and customer support in a timely manner.* Assist in maintaining the structure and security of the Cornerstone LMS database.## **Department:**Center for Community Development, Engagement, and Training## **Compensation:**Starting at $42,000 commensurate with experience## **Required Qualifications:*** Experience working with Cornerstone Learning Management System (LMS) or other Learning Management System* Excellent written and verbal communication skills* Strong customer service skills* Excellent computer skills, including MS Office products* High level of problem solving and decision making* High level of critical thinking* Proofreading skills, including recognizing discrepancies, problems, and errors* Proven ability to work independently and in a team environment* Strong attention to detail## **Preferred Qualifications:*** Familiarity with HTML, web design and publishing* Familiarity with university processes## **Education:**Bachelor's Degree**How to Apply:** Applicants must submit the following documents using the online application:* Resume* Cover Letter**Please use these documents to explain in detail how your skills meet all of the Required Qualifications for this position.***\*Please use your application materials to speak to each of the qualifications for this position as listed above. Be sure to describe your relevant experience and areas of expertise, using specific examples from your work and education history. Applicants must complete all required fields and attach all required documents prior to submitting the online application.* All final candidates will be asked to provide names, email contact information, and/or phone numbers for three (3) references, with at least one being from a manager or supervisor, during the interview process. Note: Once you have attached your materials and submitted your application, you will not be able to go into the system and change them. **To Ensure Consideration: Applications received by the end of the day on 07/22/2026 are ensured full consideration.** Applications received after that date may be given consideration. Application materials will be evaluated, and the most qualified applicants will be invited to participate in the next step of the selection process. Incomplete and/or late application materials may not receive consideration. **Contact Information:** For questions regarding your application and additional options to apply, contact Human Resources at [e-mail] or 920-424-1166 **Work Authorization** Unless otherwise indicated in the job posting, the University of Wisconsin Oshkosh does not offer H-1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term. UW Oshkosh is not an e-verify employer; therefore, STEM extensions are not options for work authorization.