Registration Clerk (Part-time)

Elmhurst Park District; Elmhurst (IL); Sur place; USD 21 000 - 35 000; Temps partiel

Avantages offerts par ce poste

50% off programs for self, spouse, or/

Free pool passes

Free individual Courts Plus membership

Free miniature golf and batting cages

20% off food purchases

20% rentals; 50% weekday rentals

Employee Assistance Program

Deferred compensation programs

Credit Union access

Résumé du poste

Elmhurst Park District in Elmhurst, IL is seeking a part-time Registration Clerk to help with registrations and customer service, answering phones and assisting program participants. You will multitask between inquiries and processing registrations, ensuring a friendly, efficient experience.

Key duties include processing registrations and withdrawals, pool pass registrations and ID cards, scheduling field trips and permits, maintaining filing systems, printing class schedules, and handling daily

Qualifications

• High school graduate with at least 1 year of customer service experience.
• Must be at least 18 years old.

Responsabilités

• Listening to customers' questions/concerns/complaints in person or over the phone and directing to the appropriate manager if needed.
• Communicating information to other registration/office clerks as needed.
• Processing program registrations and withdrawals.
• Processing pool pass registrations and creating pool pass ID cards.
• Booking field trips and picnic permits.
• Assisting with class cancellations/expansions.
• Maintaining filing system and an organized workspace.
• Running daily reports for batching out and making daily bank deposits.
• Printing and posting daily class schedules.
• Maintaining cash box and safe.

Connaissances

Customer service

Multi-tasking

Phone handling

Formation

High school diploma or equivalent

Description du poste

WHO WE ARE:

The Elmhurst Park District, established in 1920 and located 16 miles west of Chicago, provides parks, recreation facilities and programs to meet our mission of enriching lives while having fun. Our vision is to become a national leader in providing parks and recreation experiences to our community. We are looking for people to join our team and be part of an organization that values being community focused, providing customer service excellence, working with integrity, having fun, and fostering belonging!

We have an exciting part‑time job opportunity as REGISTRATION CLERK! We are looking for clerks who have strong customer service skills and are comfortable multi‑tasking between answering phones and processing registrations.

WHAT YOU’LL DO:

Current and new program participants will look to you for assistance in registering for recreational programs and activities! Responsibilities include but are not limited to:

• Listening to customer's questions/concerns/complaints (in person or over the phone), assist them or direct them to the appropriate manager if necessary.
• Communicatinginformation to other registration/office clerks as needed.
• Processing program registrations and withdrawals.
• Processing pool pass registrations and create pool pass ID cards
• Booking field trips and picnic permits
• Assisting with class cancellations/expansions
• Maintaining filing systemand an organized workspace
• Running daily report for batching out, and make daily bank deposits
• Printing and posting daily class schedules.
• Maintaining cash box and safe.

WHAT YOU’LL BRING

• High school graduate or equivalent with at least 1 years of customer service experience.
• Must be at least 18 years old.

WHEN YOU’LL WORK

• Available shifts: Monday-Friday 4:30pm-9:00pm and Saturday-Sunday from 8:00am-3:00pm.

WHAT YOU’LL GET:

• The starting pay for this position is $16.00/hour.
• This position falls under Pay Grade D with a pay range of $15.25 - $25.50.

Benefits:

• 50% off programs for self, spouse, civil union partner or legal dependents (resident fee); certain restrictions apply
• Free pool passes
• Free individual Courts Plus membership!
• Free miniature golf and batting cages at The Hub (employee only)!
• 20% off food purchases at The Hub concession stand!
• 20% rentals (excludes Wilder Mansion); 50% weekday rentals at The Hub!
• Employee Assistance Program (EAP)
• Values Recognition Program
• Employee social activities
• Two deferred compensation programs (VOYA & Nationwide)
• Credit Union (Central Credit Union of Illinois)

* The Elmhurst Park District is an Equal Opportunity Employer committed to a diverse workforce. Applicants requiring a reasonable accommodation to participate in the hiring process may contact the Director of Human Resources & Risk at [e-mail].*

For more information about the Elmhurst Park District, please visit epd.org!!

Additional Legal Statements

Elmhurst Park District is an Equal Opportunity Employer. Elmhurst Park District ensures equal employment opportunities regardless of race, creed, gender, color, national origin, religion, age, sexual orientation or disability. Elmhurst Park District has a policy of active recruitment of qualified minority teachers and non-certified employees. Any individual needing assistance in making application for any opening should contact the Department of Human Resources.

The district is required by state statute (70 ILCS 1205/8-23) to obtain criminal conviction information concerning applicants, and shall perform a criminal background check for applicants for all positions, including the position for which you have applied. Applicants are not obligated to disclose sealed or expunged records of convictions. Conviction of offenses enumerated in subsection (c) of said statute shall automatically disqualify the applicant from consideration for working for the district. All other convictions shall not automatically disqualify the applicant from consideration, but rather, the conviction will be considered in relationship to the specific job.