Registration Clerk (Full Time) - Lanihuli Patient Service Center, Hilo, HI

Clinicallabs; Hilo (HI); On-site; Full time

Job summary

An established industry player is seeking a Registration Clerk to join their team in Hilo, HI. This full-time role involves providing exceptional customer service, assisting patients with their needs, and ensuring accurate billing and testing information. The position offers a supportive work environment with opportunities for professional growth and a range of competitive benefits, including free lab services for you and your dependents. If you are passionate about patient care and thrive in a collaborative atmosphere, this is the perfect opportunity for you to make a difference in your community.

Benefits

Free lab services for you and your dependents

Paid Time Off

Paid Holidays

Medical, dental, and vision insurance

401(k) with company match

Qualifications

• Minimum one year of medical reception experience required.
• Ability to interact professionally with patients and clients.

Responsibilities

• Welcome on-site patients and secure billing information.
• Decipher doctor’s orders and ensure completeness.

Skills

Customer Service

Problem Solving

Professional Interaction

Education

High School Diploma or GED

Tools

Computer

Phone

Medi-Cal Machines

Job description

Join to apply for the Registration Clerk (Full Time) - Lanihuli Patient Service Center, Hilo, HI role at Clinical Labs Of Hawai'i, LLP

Job Functions, Duties, Responsibilities And Position Qualifications

We're not just a workplace - we're a Great Place to Work certified employer! Proudly certified as a Great Place to Work, we are dedicated to creating a supportive and inclusive environment. At Sonic Healthcare USA, we emphasize teamwork and innovation. Check out our job openings and advance your career with a company that values its team members!

Quality is in our DNA -- is it in yours?

You are a superhero when it comes to customer service and assisting patients. You’ve got problem-solving instincts, a passion for patient care, and the drive to keep things running smoothly. You’re also looking for great benefits, the support of an all-star team, and an opportunity to grow your career.

Join our front line of #HealthcareHeroes! Our mission is to advance the health and well-being of our communities as a leader in clinical laboratory solutions.

Location: Hilo, HI
Status: Full-time
Days/Hours: TBD
Base hourly pay: $16.39 to $18.03 hourly

In This Role, You Will:

• Welcomes on-site patients
• Secures appropriate billing and testing information, including date of birth, address, insurance, ABN, Medicare/MediCal information
• Must be able to decipher doctor’s orders and make sure orders are complete
• May be required to take phone orders from physicians and client offices
• Complies with federal and state privacy laws relating to protected patient health information
• May take payments for services
• May be required to use Medi-Cal machines or online eligibility, adding machines, credit card machines, and company computer
• Performs other clerical duties as needed, such as filing, typing, photocopying, and collating
• Follow all HIPAA and Compliance guidelines
• Participates in and supports all Quality Assurance and Quality Improvement endeavors for the laboratory, as applicable
• This position may require employees to work weekends, split shifts, and holidays if needed by the company. Other duties may apply as necessary.

All You Need Is:

• A minimum of one year of previous medical reception experience is required.
• Ability to professionally interact with patients, physicians, clients, and Company visitors.
• Previous computer and phone experience preferred.
• High school diploma or GED required.

We’ll Give You:

• Appreciation for your work
• A feeling of satisfaction that you’ve helped people
• Opportunity to grow in your profession
• Free lab services for you and your dependents
• Work-life balance, including Paid Time Off and Paid Holidays
• Competitive benefits including medical, dental, and vision insurance
• Help saving for retirement with a 401(k) plus a company match
• A sense of belonging – we’re a community!

We Also Want You To Know:

This role will provide routine access to protected health information (PHI). Employees will be trained on reasonable safeguards and must maintain strict confidentiality and abide by all applicable privacy and security standards. Employees are expected only to access PHI when required to fulfill job duties.

Scheduled Weekly Hours: 40
Work Shift: Full-time
Job Category: Administration
Company: Clinical Laboratories of Hawaii, LLP

Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.