Registration Clerk (Full Time) - Lanihuli Patient Service Center, Hilo, HI

Sunrise Medical Laboratories; Hilo (HI); On-site; Full time

Job summary

An established industry player is seeking a dedicated medical receptionist to join their team in Hilo. This role is perfect for someone who thrives in a supportive environment and is passionate about patient care. You'll be the first point of contact for patients, ensuring a smooth experience while handling essential administrative tasks. With a commitment to quality and community health, this position offers a chance to grow professionally while enjoying competitive benefits, including free lab services and work-life balance. If you're ready to make a difference in healthcare, this opportunity is for you!

Benefits

Free Lab Services

Paid Time Off

Paid Holidays

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with Company Match

Work-Life Balance

Qualifications

• Minimum of one year of medical reception experience required.
• Ability to interact professionally with patients and physicians.

Responsibilities

• Welcome on-site patients and secure billing information.
• Comply with privacy laws and maintain confidentiality.
• Perform clerical duties such as filing and photocopying.

Skills

Customer Service

Problem Solving

Professional Interaction

Clerical Skills

Education

High School Diploma or GED

Tools

Medi-Cal Machines

Credit Card Machines

Company Computer

Job description

Job Functions, Duties, Responsibilities and Position Qualifications:

We're not just a workplace - we're a Great Place to Work certified employer!

Proudly certified as a Great Place to Work, we are dedicated to creating a supportive and inclusive environment. At Sonic Healthcare USA, we emphasize teamwork and innovation. Check out our job openings and advance your career with a company that values its team members!

Quality is in our DNA -- is it in yours?

You are a superhero when it comes to customer service and assisting patients. You’ve got problem-solving instincts, a passion for patient care, and the drive to keep things running smoothly. You’re also looking for great benefits, the support of an all-star team, and an opportunity to grow your career.

Join our front line of #HealthcareHeroes! Our mission is to advance the health and well-being of our communities as a leader in clinical laboratory solutions.

Location: Hilo, HI

Status: Full-time

Days/Hours: TBD

Base hourly pay: $16.39 to $18.03 hourly

In this role, you will:

• Welcome on-site patients
• Secure appropriate billing and testing information, including date of birth, address, insurance, ABN, Medicare/MediCal information
• Decipher doctor’s orders and ensure orders are complete
• Take phone orders from physicians and client offices as required
• Comply with federal and state privacy laws relating to protected patient health information
• Receive, sort, and route mail
• Take payments for services as needed
• Use Medi-Cal machines or online eligibility, adding machines, credit card machines, and company computer as required
• Perform other clerical duties such as filing, typing, photocopying, and collating
• Follow all HIPAA and Compliance guidelines
• Participate in and support all Quality Assurance and Quality Improvement endeavors for the laboratory, as applicable
• Work weekends, split shifts, and holidays if needed by the company

All you need is:

• A minimum of one year of previous medical reception experience
• Ability to professionally interact with patients, physicians, clients, and Company visitors
• Previous computer and phone experience preferred
• High school diploma or GED required

We’ll give you:

• Appreciation for your work
• A feeling of satisfaction that you’ve helped people
• Opportunity to grow in your profession
• Free lab services for you and your dependents
• Work-life balance, including Paid Time Off and Paid Holidays
• Competitive benefits including medical, dental, and vision insurance
• Help saving for retirement with a 401(k) plus a company match
• A sense of belonging – we’re a community!

We also want you to know:

This role will provide routine access to protected health information (PHI). Employees will be trained on reasonable safeguards and must maintain strict confidentiality and abide by all applicable privacy and security standards. Employees are expected only to access PHI when required to fulfill job duties.

Scheduled Weekly Hours: 40

Work Shift:

Job Category: Administration

Company: Clinical Laboratories of Hawaii, LLP

In 2008 Clinical Labs of Hawaii became a member of Sonic Healthcare Ltd. Sonic is headquartered in Sydney, Australia. Since its establishment in 1987, Sonic Healthcare has grown to become the world’s third largest pathology/laboratory medicine company with operations in eight countries. Sonic’s success stems from the belief that a global culture of Medical Leadership leads to the delivery of outstanding medical services.

Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.