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Fccmocksville hospital is seeking a Patient Accounts Representative Level 1 to manage receivables across commercial payors and patients. You will submit appeals, liaise with payors and clinics, and ensure accurate patient data and reimbursement.
A 2:30 PM–11:00 PM shift with rotating weekends is part of the role, requiring attention to detail and teamwork. The position emphasizes collaboration with multiple hospital departments to resolve billing questions and maintain cash flow.
Responsibilities entail the collecting of the hospital’s Commercial, Blue Cross, Workers’ Compensation, and all other non Medicare and Medicaid accounts receivables; which includes, submitting appeal letters and inquires to the appropriate payor, contacting patients, physicians’ offices and other third parties for significant data. Duties also comprise of working closely with Insurance, Pre-certification, Registration, Nursing, Medical Records, and other hospital personnel to ensure that full reimbursement has been obtained. Responding to account questions, such as billing issues, patient balances, and incorrect data, is a major element to daily tasks. Each Patient Accounts Representative Level 1 is assigned specific alphabets and is responsible for updating all patient account information received in the department; as well as reviewing past due accounts for possible referral to outside collections.
Shift: 2:30 PM - 11:00 PM, Rotating Weekends