REGISTRATION CLERK (3700)

Phoenix Union High School District 210; Phoenix (AZ); On-site; USD 35,000 - 45,000; Full time

Job summary

Phoenix Union High School District 210 is seeking a Registration Clerk to document, maintain, and provide information on student records, attendance, and enrollment. You will greet parents and students, answer phones, and support clerical tasks in a busy front office.

The role involves updating student data, processing enrollments and withdrawals, and producing attendance reports for district officials and staff while upholding confidentiality and professional service standards.

Qualifications

• High school diploma or GED required; two years of clerical experience preferred.
• Ability to type and enter data with speed and accuracy.
• Strong customer service and communication skills.

Responsibilities

• Checks attendance calls and class attendance sheets; enters data into the system.
• Verifies IDs and processes student check-outs by parents.
• Answers phones and greets students, parents, and staff at the front office.
• Generates attendance and registration reports for agencies and district offices.
• Starts enrollments and withdrawals and updates student information.
• Maintains student master files and related records; scans and files documents.
• Handles absence verification, notifications, and coordination of homework.
• Demonstrates courteous, confidential service with students and the public.

Skills

Typing speed

Data accuracy

Computer literacy

Record keeping

Written communication

Regulatory familiarity

Instruction follow-through

Customer service

Interpersonal skills

Initiative

Education

High School diploma or GED

Tools

Microsoft Office

School information systems

Job description

• Position Type: Classified Support Staff/ REGISTRATION CLERK

The Registration Clerk documents, maintains, and provides information regarding student records, attendance, and enrollment. Greets incoming parents, students, and staff and answers phones.

ESSENTIAL FUNCTIONS

• Checks attendance calls for excused student absences and class attendance sheets and enters information into the computer system. Verifies identification and enters information for students being checked out of school by parents.
• Provides information and assistance to students and parents regarding registration and attendance. Performs general clerical functions. Answers phones and responds to questions; greets, welcomes, and assists all students and parents that come to the front office. Checks returned mail for correct addresses.
• Generates and provides attendance and registration reports to government agencies, District offices, campus personnel, administration, and teachers.
• Starts the process for new enrollments and withdrawals; verifies all necessary documents are signed and completed. Enters information into computer system; makes copies for all appropriate department records as needed.
• Updates student information regarding changes to address, phone number, and emergency contact.
• Processes forms for students on medical leave; processes chronic illness forms for students; shares information with appropriate departments.
• Assists with inputting and maintaining student master file, pre-enrollment information, student schedule file, student class ranking and teacher master file. Files all necessary documents for student cumulative files. Scans, copies, and files any updated information.
• Distributes, receives and processes absence verification sheets. Inputs telephone data for students who are ill, and collects and coordinates homework for teachers, parents and homebound tutors.
• Supports the relationship between the Phoenix Union High School District and the public by demonstrating courteous and professional behavior when interacting with students, parents, visitors, and school staff; maintains absolute confidentiality of work-related issues, client records, and school information; follows Governing Board Policies; performs all other related duties as required or assigned.

The above essential functions are intended to represent only the key areas of responsibilities and not a comprehensive listing of all functions and duties performed by incumbents of this class.

REQUIRED QUALIFICATIONS

• High School diploma or GED equivalent; AND two years of clerical experience; OR an equivalent combination of education, training, and experience.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED

• Ability to type and enter data with speed and accuracy at a rate to perform functions effectively.
• Ability to maintain accurate records, including functions requiring computation.
• Ability to operate a computer and appropriate software.
• Skill in writing professional reports and correspondence from brief instructions.
• Skill in understanding, explaining, and applying relevant rules, regulations, policies, and procedures.
• Ability to follow verbal and written instructions and procedures.
• Ability to communicate effectively both verbally and in writing.
• Ability to provide excellent customer experiences, including but not limited to interacting tactfully and courteously with the public.
• Commitment to create and sustain a thriving learning and working environment for students and staff.
• Ability to establish and maintain effective working relationships.
• Ability to use initiative within organizational policies, procedures and guidelines.

PHYSICAL DEMANDS AND WORKING ENVIRONMENT

• Work is performed in a standard office environment.

The Board is committed to a policy of nondiscrimination in relation to race, color, religion, sex, age, national origin, disability or sexual orientation, as well as gender identity, gender expression and immigration status. This policy will prevail in all matters concerning staff members, students, the public, educational programs and services, and individuals with whom the Board does business. Any person who believes he or she has been subjected to discrimination, harassment or retaliation on the basis of any protected reason other than disability may file a complaint under Administrative Regulation JB-R, or may contact the Superintendent's designee, the District Hearing & Compliance Officer at: