Registration Clerk

CGH Medical Center; Sterling (IL); On-site; USD 23,000 - 35,000; Part time

Benefits offered by this job

Gift Shop Discount

CGH Day Care Discount

CGH Dietary Discount

Employee Assistance Program

CGH Pharmacy Discount

CGH Vision Center Discount

Job summary

CGH Medical Center seeks a Registration Clerk to support the centralized Admitting office. You will handle patient pre-registration, time of service registration, insurance verification, PHI handling, and data entry while contributing to patient satisfaction and hospital financial viability.

Strong communication, accurate typing, math skills, and basic medical knowledge are valued. This is a part-time role with opportunities for CHAA certification after two years.

Qualifications

• High School Diploma or equivalent required.
• Associates degree preferred.
• Previous healthcare experience preferred.
• CHAA certification preferred; opportunity to obtain after 2 years.

Responsibilities

• Greet patients and staff with professionalism and courtesy.
• Gather and verify confidential health and financial information.
• Verify insurance eligibility and benefits details.
• Collect payments and process time of service charges.
• Maintain HIPAA privacy and confidentiality standards.
• Provide wayfinding and assist patients/families as needed.

Skills

Customer service

Data entry

Phone etiquette

HIPAA compliance

Medical terminology

Typing speed

Education

High School Diploma or equivalent

Associates degree preferred

CHAA certification preferred

Job description

Registration Clerk### Registration ClerkApply: LOC001 Hospital: Part time: Posted Today: R-3809**Our growth is creating great opportunities!** Our team is growing and we want to hire the most talented people we can. Once you've had a chance to explore our current open positions, please apply to the one you feel best suits you! You can keep track of your progress in the selection process as well as stay updated on new positions that might interest you. **Shift**As Needed**Scheduled Weekly Hours**0.4**POSITION PURPOSE****:** Patient Registration Representatives provide customer-service coverage in the centralized Admitting office of CGH Hospital and assume the responsibility for successful financial outcomes of all patient services. Under the general supervision of the Patient Access Manager, this position performs duties including but not limited to, pre-registration, time of service registration, insurance verification, telephone coverage, data entry, filing protected health information (PHI), patient referrals, and point-of-service collections, while maintaining patient relations, customer satisfaction, and CGH’s financial solvency.**ESSENTIAL FUNCTIONS****:*** Practices proficient customer-service skills by greeting and treating all patients and staff with respect and discretion. Exhibits professionalism in appearance, speech, and conduct, and ensures that services are provided in accordance with organizational standards.* Gathers and verifies all appropriate confidential health and financial information from patients while using various computer software to assure payment for all authorized services. Gathers critical demographic elements from patients (e.g., name, date of birth, Social Security Number) to ensure patient is being registered under the correct medical record number. Confirms whether patients are insured and, if so, gathers details (e.g., insurer name, plan subscriber) as well as verifies patients insurance eligibility and benefits.* Complies with all organizational, state, and federal laws and registrations related to patient privacy and confidentiality, such as the Health Insurance Portability and Accountability Act (HIPPA).* Connects patients with financial counseling or Medicaid screening specialist as appropriate to promote financial clearance.* Provide wayfinding services to help direct patients, family and visitors to their destination. This includes providing directions, arranging an escort or making phone calls to assist a patient.* Other duties as assigned by the Patient Access Manager.**SPECIALIZED KNOW-HOW & REQUIREMENTS:*** High School Diploma or equivalent required. Associates degree preferred.* Previous healthcare experience preferred.* CHAA certification preferred. Employees will have the opportunity to obtain their CHAA certification after 2 years of hire date.* Computer experience with fast, accurate typing skills preferred.* Basic math with ability to process payments and make change preferred.* Medical insurance and medical terminology knowledge preferred.**Compensation Range**$16.75 - $25.13**Available Benefits for PRN Positions**Gift Shop DiscountCGH Day Care DiscountCGH Dietary DiscountEmployee Assistance ProgramCGH Pharmacy DiscountCGH Vision Center DiscountThank you for your interest in a career at CGH Medical Center.### About UsExtraordinary care. Extraordinary service. Extraordinary people. Since 1909, CGH Medical Center has been serving Sterling, Rock Falls and the surrounding communities with exceptional quality healthcare. Through the years, there’s been one constant, the passion of our employees for making a difference.As part of CGH, you’ll join a team that’s focused on delivering the best health care and patient experience for all of the communities we serve. From our hospital and Main Clinic to our 16 outlying clinics, our physicians and employees are dedicated to providing high-quality healthcare to our patients, friends and family with outstanding skill and heartfelt compassion. Are you ready to develop, grow, and advance your career in healthcare? Then explore our careers today and get ready to join the team at CGH Medical.