REGISTRATION CLERK

Cameron County; South Padre Island (TX); On-site; USD 28,000 - 35,000; Full time

Benefits offered by this job

Health and Life Insurance

Sick Leave

Annual Leave

Paid Holidays

Direct deposit payroll

Job summary

Cameron County is seeking a Registration Clerk to support park operations, greet guests, handle registrations and payments, and maintain accurate records. This position requires clerical accuracy, strong customer service, and the ability to operate reservation and POS systems.

The role includes processing registrations, answering inquiries, and ensuring compliance with park policies. A high school diploma or GED is required, with prior public-facing clerical experience preferred.

Qualifications

• High School Diploma or GED required or equivalent experience.
• Experience performing clerical tasks and interacting with the public preferred.
• Clerical support experience in a public-facing environment is advantageous.

Responsibilities

• Greet park guests and provide information about park amenities, hours, fees, and policies.
• Process RV and tent registrations and reservations; collect payments for services.
• Enter registrations into computer systems and manage daily ledgers and receipts.
• Respond to questions and direct complaints to the appropriate division.
• Prepare daily receipts/deposits reports and handle refunds when needed.

Skills

Customer service

Cash handling

Data entry

Verbal communication

Education

High School Diploma or GED

Tools

Reservation software

Point of Sale (POS)

Job description

REGISTRATION CLERK

Salary: 107 - $31,422.00 minimum salary.

Purpose of Classification

Performs clerical work in support of assigned park, park programs or function. Duties include greeting park guests, making reservations for R.V. Guests, collecting monies, from Park Concessionaires, and other services rendered. Positions in this class perform routine data entry and identify needed corrective actions to resolve discrepancies; answer questions; and maintain documents and records.

Essential Functions

The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.

Provides customer service to the general public; collects monies for general services, concession rental, daily conservation fees on a daily basis and verifies credit card transactions; summarizes details of transactions on individual ledgers; assesses cost and fees.

Directs complaints to proper division manager; provides the public with information regarding the amenities of the parks, park hours, fees and park policies.

Mails out informational brochures; collects monies for general services such as RV registration, Tent registration, monthly or annual concession rental.

Enters guest's registration/reservation and cancellations into computer; answers telephone and supplies information and/or makes reservations as requested.

Collects and secures deposits from park guests to reserve RV sites for following year in accordance with park reservation policies.

Handles check outs for guests, and provides refunds; prepares reports of daily receipts/deposits and camp checks at the end of each shift.

Updates daily camp check, and reads guests electric meters upon requests, sorts U.S. postage of park guests appropriately and expeditiously at administrational office during peak season.

Provides assistance and information to employees, managers, vendors, citizens, local businesses, and/or and other interested parties regarding assigned park functions and amenities; serves as liaison between supervisors, vendors, and other departments in regards to the park. Explains policies and procedures.

Additional Functions

Performs other related duties as required.

Minimum Qualifications

High School Diploma or GED; supplemented by one (1) year of experience performing clerical and/or support work in the field of public relations; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.

ADA Compliance

Physical Ability: Tasks require the ability to exert medium physical effort in medium work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of medium weight (20-50 pounds). Tasks may involve extended periods of time climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, seeing, and repetitive motion at a keyboard or work station.

Sensory Requirements: Some tasks require the ability to perceive and discriminate sounds and visual cues or signals. Some tasks require the ability to communicate orally.

Environmental Factors: Essential functions are regularly performed with exposure to adverse environmental conditions.

This position is subject to a six (6) month probationary period prior to Civil Service eligibility. Must submit to a Civil Service Clerical Exam.

Benefits:

Cameron County Offers Excellent Fringe Benefits, Including: Health and Life Insurance Protection, Sick and Annual Leave, Retirement System and Paid Holidays. Cameron County has a mandatory direct deposit payroll program.

AA/EEO/MFD EMPLOYER