REGISTRATION CLERK

COOPER PEDIATRICS; Northern (KY); Hybrid; USD 32,000 - 40,000; Full time

Job summary

Cooper University Health Care is seeking a Registration Clerk to provide exceptional customer service throughout the patient intake process. You will verify medical and insurance information and perform other clerical tasks to support hospital operations.

Responsibilities include greeting patients, collecting demographics and insurance data, documenting daily activity, and handling phone inquiries with accuracy and courtesy.

Qualifications

• Prev. data entry or typing experience.
• Interpersonal skills must be well-developed.
• Initiative and ability to set high performance standards.
• Ability to multitask and work under time constraints.
• Clear and effective written and verbal communication.

Responsibilities

• Greets patients and directs them to appropriate areas.
• Interviews patients or family to obtain demographic and insurance information.
• Documents daily in logbook and records dispositions of patients.
• Files charts for Health Information Management in order.
• Processes placement of patients using bed availability and criteria for specialty areas.
• Answers phone, records messages, and performs related duties.

Skills

Data entry

Typing

Interpersonal skills

Time management

Education

High School diploma

Tools

Office software

Job description

About us

About Cooper University Health Care

Cooper University Health Care is a leading academic health system affiliated with Cooper Medical School of Rowan University. Cooper, headquartered in Camden, New Jersey, has revenues of more than $3 billion and an A+ credit rating from both S&P and Fitch Ratings.

Cooper has nearly 14,000 team members, including more than 2,200 nurses, more than 1,200 employed physicians representing 95 specialties and subspecialties, and more than 700 advanced practice providers.

Cooper operates MD Anderson Cancer Center at Cooper as well as three hospitals – its 663-bed flagship Cooper University Hospital in Camden, its 229-bed Cooper University Hospital Cape Regional in Cape May Court House, and Children’s Regional Hospital in Camden.

Cooper University Hospital in Camden is the only Level 1 trauma center in South Jersey and the busiest in the region. The hospital has been recognized as a top-performing regional hospital by U.S. News & World Report’s Best Hospitals annual survey for six years.

More than 2.54 million patients visit Cooper’s facilities annually. Cooper’s ambulatory network encompasses three outpatient surgery centers, seven urgent care centers, a wound care center, and more than 130 physician, physical therapy, and radiology offices extending from the Delaware River to the New Jersey shore.

Cooper was named one of America’s Best Large Employers for 2026 by Forbes, ranking among the top 200 in the nation.

Visit CooperHealth.orgto learn more.

Short Description

A registration clerk is responsible for providing extraordinary customer service while assisting patients at all phases of the intake process, verifying medical information and collecting insurance information, answering questions and performing other administrative and clerical tasks.

Some, but not all, of the responsibilities of this position include:

• Greets patients and directs patients to appropriate areas.
• Interviews patients or family to obtain complete and accurate demographic and insurance information for distribution to appropriate hospital departments.
• Documents daily in logbook, the disposition of all patients including all admissions, discharges, and other occurrences as per policy.
• Files all charts for Health Information Management and Information Systems in alphabetical order, maintaining a neat and orderly work area.
• Processes placement of patients using bed availability, special requests and criteria for specialty areas.
• Answers phone, records messages, and performs related duties as directed.

Experience Required

• Previous data entry or typing experience with knowledge of basic office equipmentrequired.
• Interpersonal skills must be well-developed.
• Mustpossess the initiative and the ability to set and achieve high standards of performance.
• Abilityto make progress on multiple assignments under time constraints and handle a fast-paced environment.
• Mustexhibit good telephone andclericalskills and the ability to communicate clearly and effectively, both orally and in writing.
• Abilityto learn specific job duties and complete detailed work assignments in a timely fashion.

Education Requirements

HighSchoolgraduate or equivalent