RECEPTIONIST

COOPER PEDIATRICS; Northern (KY); Hybrid; USD 28,000 - 42,000; Full time

Job summary

Cooper University Health Care is seeking a Receptionist I to support patient flow and front desk operations. You will prepare new charts and breakdown completed charts, and serve as the primary back up for the Receptionist II front desk position.

Update patient demographics and insurance in the SIS system, direct patient registration and admission processes daily, verify coverage, collect co-pays/deductibles/self-payments, and assist referrals to expedite service with strong organizational and

Qualifications

• Previous data entry or typing experience and knowledge of basic office equipment required.
• EPIC Computer experience, preferred.
• One year of experience in customer service or reception, health care environment, preferred.

Responsibilities

• Set up new charts and breakdown completed charts.
• Act as primary back up for Receptionist II at front desk.
• Serve as secondary customer service contact for patients and visitors and all phone activity.

Skills

Data entry

Typing

Office equipment

EPIC (EHR)

Education

High School graduate or equivalent

Tools

EPIC

Job description

About us

About Cooper University Health Care Cooper, headquartered in Camden, New Jersey, has revenues of more than $3 billion and an A+ credit rating from both S& P and Fitch Ratings.

Cooper has nearly 14,000 team members, including more than 2,200 nurses, more than 1,200 employed physicians representing 95 specialties and subspecialties, and more than 700 advanced practice providers.

Cooper operates MD Anderson Cancer Center at Cooper as well as three hospitals – its 663-bed flagship Cooper University Hospital in Camden, its 229-bed Cooper University Hospital Cape Regional in Cape May Court House, and Children’s Regional Hospital in Camden.

Cooper University Hospital in Camden is the only Level 1 trauma center in South Jersey and the busiest in the region. The hospital has been recognized as a top-performing regional hospital by U.S. News & World Report’s Best Hospitals annual survey for six years.

More than 2.54 million patients visit Cooper’s facilities annually. Cooper’s ambulatory network encompasses three outpatient surgery centers, seven urgent care centers, a wound care center, and more than 130 physician, physical therapy, and radiology offices extending from the Delaware River to the New Jersey shore.

Cooper was named one of America’s Best Large Employers for 2026 by Forbes, ranking among the top 200 in the nation.

Visit CooperHealth.org to learn more.

Short Description

The Receptionist I position will be responsible for the tasks related to the setup of new charts and the breakdown of completed charts. The position will also be responsible for the primary back up for the receptionist II front desk position. Acts as secondary customer service contact for incoming patients and visitors as well as all telephone activity. Update any and all patient demographic and/or insurance information in the SIS system. Directs the patient registration and admission process on a daily bases to expedite customer service. Verifies all patient insurance coverage, collects all co-payments, and/or deductibles and patient self-payments and referrals. Good organizational skills and customer service skills are needed. The receptionist I should be detail oriented and able recognize problem areas while preparing the patient chart.

Experience Required

• Previous data entry or typing experience and knowledge of basic office equipment, required
• EPIC Computer experience, preferred
• One year of experience in customer service or reception, health care environment, preferred

Education Requirements

• High School graduate or equivalent