Registration Access Specialist

University Health System- San Antonio; San Antonio (TX); On-site; USD 25,000 - 42,000; Full time

Job summary

University Health System- San Antonio seeks a detail-oriented Admissions/Registration Clerk to interview patients, verify demographics and insurance, and ensure accurate admission and timely billing. The role involves collecting copays, communicating charges, and assisting with payment plans across various campus locations.

Experience in hospital billing or patient collections is preferred; high school diploma required with additional coursework and ICD-9 coding exposure advantageous.

Qualifications

• High school graduation or equivalent is required.
• Six (6) months experience in a hospital/physician setting, obtaining insurance benefits and pre-certification is preferred.
• Prior collection experience is preferred.
• Billing experience and contract knowledge is preferred.
• One year of experience in a similar occupation and basic medical terminology and ICD 9 coding experience is preferred.

Responsibilities

• Interview patients to obtain demographic and insurance information for admission/registration at multiple locations.
• Communicate with privately paying patients about service charges and assist with payment arrangements.
• Collect copays, coinsurance and other monies owed by patients.
• Collect appropriate admission forms as required by Medicare, Medicaid, insurance companies and/or other agencies.

Job description

Interviews patients to obtain accurate and complete patient demographic and insurance information in order to complete the admission and registration of all patients at various locations throughout UHand to ensure the Patient Billing Department can bill timely and correctly for the services rendered at US. Communicates with privately paying patients about service charges and assists patients with payment arrangements. Collects copays, coinsurance and other monies that may be owed by patients. Collects appropriate forms for admission as required by Medicare, Medicaid, insurance companies and/or other agencies.

EDUCATION/EXPERIENCE

High school graduation or equivalent is required. Post high school coursework is preferred. Six (6) months experience in a hospital/physician setting, obtaining insurance benefits and pre-certification is preferred. Prior collection experience is preferred. Billing experience and contract knowledge is preferred. One year of experience in a similar occupation and basic medical terminology and ICD 9 coding experience is preferred.