REGISTRAR WEO - ED

St. Bernards Medical Group; Jonesboro (AR); On-site; USD 34,000 - 42,000; Full time

Job summary

St. Bernards Medical Center seeks a registrar to ensure efficient patient registration, collect accurate demographics, and communicate hospital policies to patients and families. The role requires handling confidential information with discretion and providing a positive first impression as the initial point of service for SBMC customers.

The registrar collaborates with the Admissions Manager and supports diverse hospital areas as directed, maintaining accuracy and compliance in daily operations.

Qualifications

• High school diploma with healthcare-related courses or on-the-job training.
• At least 1 year of healthcare experience preferred; includes 6 months on-the-job training to reach proficiency.
• This is a safety-sensitive position; refer to Substance Abuse Policy.
• Physical: normal hospital environment; ability to lift up to 50 pounds; frequent walking; assists with patients and equipment.

Responsibilities

• Arranges for efficient and orderly patient registration.
• Ensure accurate patient demographics and inform patients of hospital policies and procedures.
• Handle confidential patient information and present a professional image at first contact.

Skills

Computer skills

Written communication

Verbal communication

Telephone skills

Cash handling

Customer service

Education

High School Diploma

Healthcare courses

Tools

FAX machines

Card embossers

Imprinting devices

Copiers

Printers

Computer terminal

Job description

JOB REQUIREMENTS

• Education Required

  High School Graduate plus Health Care courses or on the job training specific to Hospital of Medical Office skills.

• Experience

  A minimum of one (1) year experience in a health care setting preferred. Demonstrated proficient computer, written and verbal communication, telephone, cash handling and customer service skills. Requires (6) months on the job training to adequately attain job proficiency. Orientation and training is Age Specific.

• Physical

  This is a safety sensitive position. Please see the St. Bernards Substance Abuse Policy for further information.

  Normal hospital environment. Position requires normal of corrected eyesight, hearing within normal range, frequent walking, pushing wheelchairs up to 350 pounds, and sitting 50% of the time. Operates FAX machines, card embossers, imprinting devices, copiers, printers, and uses computer terminal; requires occasional lifting, stair climbing, and carrying up to 50 pounds; requires direct patient contact.

JOB SUMMARY

Arranges for the efficient and orderly registration of patients, ensures that accurate patient information is collected and that patients are made aware of hospital policies and procedures. Responsible for patient demographics utilized in the preparation of records and reports used in making operating decisions. Works with and has access to confidential patient information. Position requires making frequent decisions or actions following general procedures often without clearly defined precedents. Position requires a high degree of mental alertness and close visual attention to details. Position requires diplomacy and a professional image and manner in dealing with patients, families, visitors, medical staff and SBMC personnel, registrar is responsible for a positive first impression of SBMC personnel as the initial point of service contact for SBMC customers. Job responsibility includes registration in any area under the direction of the Manager of Admissions.