REGISTRAR - ED

St. Bernards Healthcare; Jonesboro (AR); Vor Ort; USD 32.000 - 42.000; Vollzeit

Zusammenfassung

St. Bernards Healthcare is seeking a patient registrar to ensure orderly registration of patients, collect accurate demographics, and communicate hospital policies. The registrar serves as the initial point of service, requiring diplomacy and professional conduct with patients, families, and staff.

The role involves handling confidential information, maintaining accuracy in records, and assisting the Manager of Admissions with daily operations in a hospital setting.

Qualifikationen

• Minimum 1 year experience in a healthcare setting preferred.
• Proficient computer, written and verbal communication, telephone, cash handling and customer service skills.
• Requires 6 months on the job training to adequately attain job proficiency.

Aufgaben

• Register patients, ensure accurate patient demographics are collected, and inform patients about hospital policies and procedures.

Kenntnisse

Customer service

Computer skills

Verbal communication

Ausbildung

High School Graduate with Health Care courses

Jobbeschreibung

JOB REQUIREMENTS

• Education

  • High School Graduate plus Health Care courses or on the job training specific to Hospital of Medical Office skills.

• Experience

  • A minimum of one (1) year experience in a health care setting preferred. Demonstrated proficient computer, written and verbal communication, telephone, cash handling and customer service skills. Requires (6) months on the job training to adequately attain job proficiency. Orientation and training is Age Specific.

• Physical

  • This is a safety sensitive position. Please see the St. Bernards Substance Abuse Policy for further information.
  • Normal hospital environment. Position requires normal of corrected eyesight, hearing within normal range, frequent walking, pushing wheelchairs up to 350 pounds, and sitting 50% of the time. Operates FAX machines, card embossers, imprinting devices, copiers, printers, and uses computer terminal; requires occasional lifting, stair climbing, and carrying up to 50 pounds; requires direct patient contact.

JOB SUMMARY

• Arranges for the efficient and orderly registration of patients, ensures that accurate patient information is collected and that patients are made aware of hospital policies and procedures. Responsible for patient demographics utilized in the preparation of records and reports used in making operating decisions. Works with and has access to confidential patient information. Position requires making frequent decisions or actions following general procedures often without clearly defined precedents. Position requires a high degree of mental alertness and close visual attention to details. Position requires diplomacy and a professional image and manner in dealing with patients, families, visitors, medical staff and SBMC personnel, registrar is responsible for a positive first impression of SBMC personnel as the initial point of service contact for SBMC customers. Job responsibility includes registration in any area under the direction of the Manager of Admissions.