Registrar - Registration MSD - FT - Day

Stormont Vail Health; Topeka (KS); On-site; USD 35,000 - 50,000; Full time

Job summary

Stormont Vail Health is seeking an administrative assitant to support patient check-in, registration and front desk duties in a fast-paced hospital environment.

You will collect demographics, insurance information, and signatures, verify patient identity, and explain payment options. The role requires adherence to HIPAA and privacy standards, strong customer service, and effective collaboration with nursing and allied health teams.

Qualifications

• Knowledge of HIPAA, patient rights and Medicare guidelines preferred.
• Provide excellent customer service to patients, visitors and Stormont Vail associates.
• Familiarity with basic medical terminology desirable.

Responsibilities

• Register patients including demographics, insurance, visit information and signatures.
• Complete check-in and admission functions and verify patient identity.
• Discuss finances, provide patient estimates and collect payments including copays.
• Assist with documentation and data entry across service areas.
• Schedule follow-up appointments and provide required handouts.
• Perform eligibility verification and handle department duties such as referrals and RiteFax.
• Respond to phones and maintain confidentiality as required by law and Stormont Vail policies.

Skills

HIPAA knowledge

Customer service

Communication

Medical terminology

Education

High school diploma or equivalent

Tools

RiteFax

Patient registrations system

Job description

* Knowledge of Patient Rights, HIPAA and Medicare Secondary Payer guidelines. (Preferred proficiency)* Identify complex problems, review related information, evaluate options and implement appropriate solutions. (Preferred proficiency)* Knowledge of basic medical terminology. (Preferred proficiency)* Provide excellent customer service to all patients, visitors, and other guests to Stormont Vail.* Register patients in a timely manner including demographic, insurance, visit information, and obtain signatures on documents.* Complete check-in and admission functions based on service area verifying patient identity.* Complete financial discussions including providing patient estimates and payment collections.* Collecting patient copays and prior balances as appropriate.* Assist patients in completing required documentation and database entry based on service area.* Schedule follow up appointments as appropriate.* Provide and explain all required handouts as appropriate.* Complete basic real time eligibility insurance validation.* Assist with department specific duties such as referrals, RiteFax and answering phones as needed.* Complete various clerical and office duties as required based on service area.* Comply with laws and regulations including maintaining patient confidentiality.* Correct account and visit edits in a timely manner.* Perform all other duties as assigned.* Comply with all policies, standards, mandatory training and requirements of Stormont Vail.* Complies with all policies, standards, mandatory training and requirements of Stormont Vail Health* Performs other duties as assigned* Workspace is a quiet and distraction-free allowing the ability to comply with all security and privacy standards.* Stable access to electricity and a minimum of 25mb upload and internet speed.* Dedicate full attention to the job duties and communication with others during working hours.* Adhere to break and attendance schedules agreed upon with supervisor.* Abide by Stormont Vail's Remote Worker Policy and will review and acknowledge the Remote Work Agreement annually.Email your resume and cover letter to the applicable team below. We'll review your experience to see if there may be a fit with other current or upcoming opportunities.**Nursing:** [e-mail]**Allied Health:** [e-mail]**Ancillary:** [e-mail]@stormontvail.org