Registrar - PRN (on-call)

Community Health Systems, Inc.; Palmer (AK); Presencial; USD 25.000 - 39.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Matching 401(k)

Opportunities for Career Advancement

Rewards & Recognition Programs

Exclusive Discounts and Perks

Descripción de la vacante

Community Health Systems, Inc. is seeking a PRN Registrar at Mat-Su Regional Medical Center in Palmer, AK.

The Registrar captures demographics, verifies insurance, schedules procedures and pre-registers patients, ensuring smooth registration and strong patient service. You will interact with patients and families, coordinate with physicians, collect balances when applicable, and help maintain complete medical records.

Formación

• Postsecondary education in medical/healthcare admin preferred.
• 0-2 years in healthcare registration or front desk.
• 0-2 years customer service experience preferred.

Responsabilidades

• Interact with patients and families to answer questions with courtesy.
• Schedule procedures and pre-register patients with accurate demographics.
• Verify insurance eligibility and obtain necessary authorizations.
• Collect and record patient financial responsibility estimates.
• Maintain accurate patient records and ensure proper identification.
• Handle co-pays and inform patients of financial obligations.
• Communicate operative reports to physician offices daily.
• Maintain attendance and comply with policies.

Conocimientos

Insurance verification

Attention to detail

EHR familiarity

Confidential information handling

Interpersonal skills

Educación

Postsecondary education in medical/healthcare admin

Herramientas

EHR systems

Registration software

Descripción del empleo

Seeking a PRN (on-call) Registrar to support our Admitting department at Mat-Su Regional Medical Center, located at 2500 S Woodworth Loop, Palmer AK.

Varied Shift: on-call and is based on needs of the department.

What we Offer:

Matching 401(k)

Opportunities for Career Advancement

Rewards & Recognition Programs

Exclusive Discounts and Perks

Job Summary

The Registrar supports patient care by accurately capturing and verifying demographic and insurance information through both in-person and telephone interactions. This role ensures a seamless registration process by scheduling procedures, securing necessary authorizations, and maintaining complete and organized patient records, all while providing exceptional customer service.

Essential Functions

• Interacts with patients and their families to address questions and provide courteous, timely assistance.
• Regulates schedules based on procedure requirements, physician availability, and staffing needs.
• Schedules patient procedures as required and pre-registers scheduled patients by obtaining accurate demographic information.
• Verifies insurance eligibility using designated applications, captures correct health insurance details, and secures necessary authorizations and verifications for services.
• Collects and records patient financial responsibility estimates as applicable.
• Communicates operative reports daily to appropriate physician offices.
• Compiles and organizes registration documentation to ensure completion of patient medical records.
• Collects patient co-pays or deductibles when applicable and informs patients of financial obligations.
• Assists patients with understanding insurance requirements and assists with resolving insurance-related questions.
• Carefully documents on forms if the patient is unable to sign the consent authorization forms, or why a family member signs the forms and has nursing sign off if the patient is unable to sign.
• Places an armband on each patient before the patient leaves the department to ensure proper identification of the patient throughout their stay.
• Answers and returns phone calls, addressing questions with professionalism and courtesy.
• Performs other duties as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.

Qualifications

• Post secondary education or training in medical office administration or healthcare administration preferred
• 0-2 years of experience in a healthcare setting including patient registration, medical office scheduling, or front desk/admissions required
• 0-2 years of experience in a customer service role preferred

Knowledge, Skills and Abilities

• Knowledge of insurance verification and basic medical terminology.
• Ability to maintain accuracy and attention detail in a fast-paced environment.
• Familiarity with electronic health record (EHR) systems and registration software.
• Ability to manage sensitive and confidential information appropriately.
• Effective interpersonal skills to work with patients, families and healthcare teams.