Registrar - PRN (as needed)

Carlsbad Medical Center; Carlsbad (NM); On-site; USD 25,000 - 36,000; Part time

Benefits offered by this job

Matching 401(k)

Opportunities for Career Advancement

Rewards & Recognition Programs

Exclusive Discounts and Perks

Job summary

Carlsbad Medical Center in Carlsbad, NM seeks a PRN Registrar to support Admitting. The role involves registering patients, verifying demographics and insurance, scheduling procedures, and maintaining accurate patient records with excellent customer service.

Shifts are on-call and may include weekends and holidays. Experience in healthcare registration and working with EHR systems is preferred. This position offers opportunities for growth within the center.

Qualifications

• Post secondary education or training in medical office administration or healthcare administration preferred.
• 0-2 years in healthcare registration or front desk roles.
• Strong customer service and communication skills.

Responsibilities

• Interacts with patients and families to address questions and provide courteous, timely assistance.
• Regulates schedules based on procedure requirements and staffing needs.
• Pre-registers scheduled patients by obtaining accurate demographic information.
• Verifies insurance eligibility and secures required authorizations.
• Collects and records patient financial responsibility estimates.
• Communicates operative reports to physician offices daily.
• Maintains registration documentation and patient records.

Skills

Customer service

Phone etiquette

Attention to detail

Communication skills

Education

Post secondary education in medical office administration or healthcare administration

Tools

EHR systems

Registration software

Job description

Seeking a PRN (as needed) Registrar to support our Admitting department at Carlsbad Medical Center, located at 2430 W Pierce St, Carlsbad, NM.

Varied Shift: on-call and is based on needs of the department. Mut be willing to work weekends and holidays.

We know it's not just about finding a job. It's about finding a place where you are respected, valued, and where your work is purposeful and fulfilling. A place where your talent is recognized, professional development is encouraged and career advancement is possible.

What we Offer:

Matching 401(k)

Opportunities for Career Advancement

Rewards & Recognition Programs

Exclusive Discounts and Perks

Job Summary

The Registrar supports patient care by accurately capturing and verifying demographic and insurance information through both in-person and telephone interactions. This role ensures a seamless registration process by scheduling procedures, securing necessary authorizations, and maintaining complete and organized patient records, all while providing exceptional customer service.

Essential Functions

• Interacts with patients and their families to address questions and provide courteous, timely assistance.
• Regulates schedules based on procedure requirements, physician availability, and staffing needs.
• Schedules patient procedures as required and pre-registers scheduled patients by obtaining accurate demographic information.
• Verifies insurance eligibility using designated applications, captures correct health insurance details, and secures necessary authorizations and verifications for services.
• Collects and records patient financial responsibility estimates as applicable.
• Communicates operative reports daily to appropriate physician offices.
• Compiles and organizes registration documentation to ensure completion of patient medical records.
• Collects patient co-pays or deductibles when applicable and informs patients of financial obligations.
• Assists patients with understanding insurance requirements and assists with resolving insurance-related questions.
• Carefully documents on forms if the patient is unable to sign the consent authorization forms, or why a family member signs the forms and has nursing sign off if the patient is unable to sign.
• Places an armband on each patient before the patient leaves the department to ensure proper identification of the patient throughout their stay.
• Answers and returns phone calls, addressing questions with professionalism and courtesy.
• Performs other duties as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.

Qualifications

• Post secondary education or training in medical office administration or healthcare administration preferred
• 0-2 years of experience in a healthcare setting including patient registration, medical office scheduling, or front desk/admissions required
• 0-2 years of experience in a customer service role preferred

Knowledge, Skills and Abilities

• Knowledge of insurance verification and basic medical terminology.
• Ability to maintain accuracy and attention detail in a fast-paced environment.
• Familiarity with electronic health record (EHR) systems and registration software.
• Ability to manage sensitive and confidential information appropriately.
• Effective interpersonal skills to work with patients, families and healthcare teams.