Registrar - Lourdes - Per Diem

Virtua; Camden (NJ); On-site; USD 26,000 - 36,000; Part time

Benefits offered by this job

Medical/dental/vision insurance

403(b) retirement plan

Paid time off and sick leave

Life insurance and disability

Job summary

Virtua Health is seeking a part-time Patient Access Registrar to gather patient demographics, verify benefits, obtain authorizations, and collect co-pays. The role involves registering patients accurately, ensuring compliance, and serving as the first point of contact for Virtua with excellent customer service.

Responsibilities include data entry, obtaining signatures, handling payments, and assisting with scheduling and front-office tasks.

Qualifications

• 1 year of customer service in a professional setting (excludes retail/food service).
• Positive demeanor with strong verbal and written communication skills.
• Ability to handle potentially stressful situations and multiple tasks.
• Basic typing, computer and/or word processing skills.

Responsibilities

• Gather and enter patient demographics and insurance information into hospital system.
• Obtain signatures on required documents and process paperwork for consent and regulatory compliance.
• Collect and process co-pays, deductibles, co-insurance, and deposits; assist with billing issue resolution.
• Identify referrals and payment options for financial assistance to patients.
• Provide additional front-office support including telephones, scheduling, and filing.

Skills

Customer service

Verbal communication

Written communication

Typing / computer skills

Education

High School diploma

Tools

Epic system

Job description

At Virtua Health, we exist for one reason - to better serve you. That means being here for you in all the moments that matter, striving each day to connect you to the care you need. Whether that's wellness and prevention, experienced specialists, life-changing care, or something in-between - we are your partner in health devoted to building a healthier community. If you live or work in South Jersey, exceptional care is all around. Our medical and surgical experts are among the best in the country. We assembled more than 14,000 colleagues, including over 2,850 skilled and compassionate doctors, physician assistants, and nurse practitioners equipped with the latest technologies, treatments, and techniques to provide exceptional care close to home. A Magnet-recognized health system ranked by U.S. News and World Report, we've received multiple awards for quality, safety, and outstanding work environment. In addition to five hospitals, seven emergency departments, seven urgent care centers, and more than 280 otherlocations, we're committed to the well-being of the community. That means bringing life-changing resources and health services directly into our communities through ourEat Well food access program, telehealth, home health, rehabilitation, mobile screenings, paramedic programs, and convenient online scheduling. We're also affiliated with Penn Medicine for cancer and neurosciences, and the Children's Hospital of Philadelphia for pediatrics.

Location

Lourdes Health System - 1600 Haddon Ave

Remote Type

On-Site

Employment Type

Employee

Employment Classification

Per Diem

Time Type

Part time

Work Shift

2nd Shift (United States of America)

Total Weekly Hours

0

Job Information

• Please note work schedule will be scheduled in advance with availability provided at the time of hire and needs of the department working a minimum of 4 shifts per month, including weekends, possible weekdays and holidays, including the day before and/or after at any Patient Access department at Virtua, which includes but is not limited to Patient Access North (Mt. Holly/Willingboro), Patient Access South (Voorhees/Marlton/Berlin), and Patient Access West (Camden ED/Our Lady of Lourdes Camden).
• All Registrar positions require availability to complete 3-weeks of dayshift orientation before moving to the schedule that you are hired into (3-days per week for the first 3 weeks). This schedule may vary and is created by the hiring manager at the location that you are hired into.

Summary

• Gathers and enters patient demographic information into the hospital information system.
• Verifies benefits, obtains required authorization.
• Obtains co-pays, deductibles, co-insurance and deposit amounts.
• Performs accurate and thorough registrations.
• Is compliant with regulatory guidelines.
• Acts as first contact representative of Virtua by providing excellent customer service.

Position Responsibilities

• Obtains copies of patient insurance cards and identification and enters demographic, financial, insurance and clinical information into computer system; verifies completeness and accuracy of all data.
• Obtains signatures on all required documents for consent, medical necessity, and on required State, Federal and regulatory documentation. Processes all necessary paperwork.
• Correctly identifies, collects and processes co-pays, deductibles, co-insurance and deposits from patients and may facilitate resolution of billing issues by liaising with patient accounting, patient, and insurance representative.
• Identifies and provides appropriate referrals and payment options to patients needed financial assistance.
• Provides additional office support including telephones, scheduling, typing, filing, etc.

Position Qualifications Required / Experience Required

• 1 year customer service in a professional setting (excludes retail/food service) preferred. Medical office or admittance experience preferred.
• Must demonstrate a positive demeanor, have both strong verbal and written communication skills.
• Must be able to handle potentially stressful situations and multiple tasks.
• Must have basic typing, computer and/or word processing skills.

Required Education

• High School diploma.

Training / Certification / Licensure

• One year of Epic system experience highly preferred.

Hourly Rate

Hourly Rate: $18.69 - $26.01The actual salary/rate will vary based on applicant's experience as well as internal equity and alignment with market data.

Benefits

• medical/prescription, dental and vision insurance
• health and dependent care flexible spending accounts
• 403(b) (401(k) subject to collective bargaining agreement)
• paid time off, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, colleague and dependent life insurance and supplemental life and AD&D insurance
• tuition assistance
• an employee assistance program that includes free counseling sessions

Eligibility for benefits is governed by the applicable plan documents and policies.