Registrar - Lourdes - Per Diem

Virtua Health; United States; On-site; USD 25,000 - 39,000; Part time

Job summary

Virtua Health is seeking a part-time Registrar to accurately register patients in the hospital information system. You will verify benefits, collect co-pays and deposits, and obtain necessary authorizations to ensure smooth patient access.

The role requires strong communication, attention to detail and the ability to handle busy environments. Scheduling includes evenings and weekends at multiple Patient Access locations, with orientation prior to starting.

Qualifications

• 1 year of customer service in a professional setting preferred.
• Strong verbal and written communication skills.
• Ability to handle potentially stressful situations and multiple tasks.
• Basic typing, computer and/or word processing skills.

Responsibilities

• Obtain copies of patient insurance cards and identification; enter demographic, financial, insurance and clinical information.
• Obtain signatures on required documents and process paperwork for consent and regulatory needs.
• Identify, collect and process co-pays, deductibles, and deposits; liaison with billing as needed.
• Provide referrals and payment options for financial assistance.
• Provide office support including telephones, scheduling, typing and filing.

Skills

Customer service

Verbal communication

Written communication

Typing

Education

High School diploma

Tools

Hospital information system

Computer basics

Job description

At Virtua Health, we exist for one reason – to better serve you. That means being here for you in all the moments that matter, striving each day to connect you to the care you need. Whether that’s wellness and prevention, experienced specialists, life-changing care, or something in-between – we are your partner in health devoted to building a healthier community.

If you live or work in South Jersey, exceptional care is all around. Our medical and surgical experts are among the best in the country. We assembled more than 14,000 colleagues, including over 2,850 skilled and compassionate doctors, physician assistants, and nurse practitioners equipped with the latest technologies, treatments, and techniques to provide exceptional care close to home. A Magnet-recognized health system ranked by U.S. News and World Report, we’ve received multiple awards for quality, safety, and outstanding work environment.

In addition to five hospitals, seven emergency departments, seven urgent care centers, and more than 280 other locations, we’re committed to the well-being of the community. That means bringing life-changing resources and health services directly into our communities through our Eat Well food access program, telehealth, home health, rehabilitation, mobile screenings, paramedic programs, and convenient online scheduling. We’re also affiliated with Penn Medicine for cancer and neurosciences, and the Children’s Hospital of Philadelphia for pediatrics.

Location:

Lourdes Health System - 1600 Haddon Ave

Remote Type:

On-Site

Employment Type:

Employee

Employment Classification:

Per Diem

Time Type:

Part time

Work Shift:

2nd Shift (United States of America)

Total Weekly Hours:

0

Job Information:

***Please note work schedule will be scheduled in advance with availability provided at the time of hire and needs of the department working a minimum of 4 shifts per month, including weekends, possible weekdays and holidays, including the day before and/or after at any Patient Access department at Virtua, which includes but is not limited to Patient Access North (Mt. Holly/Willingboro), Patient Access South (Voorhees/Marlton/Berlin), and Patient Access West (Camden ED/Our Lady of Lourdes Camden).

*All Registrar positions require availability to complete 3-weeks of dayshift orientation before moving to the schedule that you are hired into (3-days per week for the first 3 weeks). This schedule may vary and is created by the hiring manager at the location that you are hired into.**

Summary:

Gathers and enters patient demographic information into the hospital information system.

Verifies benefits, obtains required authorization.

Obtains co-pays, deductibles, co-insurance and deposit amounts.

Performs accurate and thorough registrations.

Is compliant with regulatory guidelines.

Acts as first contact representative of Virtua by providing excellent customer service.

Position Responsibilities:

• Obtains copies of patient insurance cards and identification and enters demographic, financial, insurance and clinical information into computer system; verifies completeness and accuracy of all data.
• Obtains signatures on all required documents for consent, medical necessity, and on required State, Federal and regulatory documentation. Processes all necessary paperwork.
• Correctly identifies, collects and processes co-pays, deductibles, co-insurance and deposits from patients and may facilitate resolution of billing issues by liaising with patient accounting, patient, and insurance representative.
• Identifies and provides appropriate referrals and payment options to patients needed financial assistance.
• Provides additional office support including telephones, scheduling, typing, filing, etc.

Position Qualifications Required / Experience Required:

1 year customer service in a professional setting (excludes retail/food service) preferred. Medical office or admittance experience preferred.

Must demonstrate a positive demeanor, have both strong verbal and written communication skills.

Must be able to handle potentially stressful situations and multiple tasks.

Must have basic typing, computer and/or word processing skills.

Required Education:

High School diploma.

Training / Certification / Licensure:

One year