Clinic Registrar Scheduler

Dignity Health; Glendale (CA); On-site; USD 34,000 - 50,000; Full time

Job summary

Dignity Health - Glendale Memorial Hospital is seeking a Clinic Registrar to provide essential clerical support for patient registration and billing processes. You will register and schedule patients, verify insurance, and convey financial assistance information while maintaining data integrity and confidentiality.

Expect attention to detail, strong organizational skills, and a professional, confidential approach to every patient interaction in a busy hospital setting.

Qualifications

• 1–2 years clerical experience with heavy public contact in medical settings.
• Bilingual English/Armenian required.
• High School diploma or equivalent.
• Basic knowledge of medical terminology is preferred.
• Typing and computer skills are essential.

Responsibilities

• Register and schedule patients per hospital policy for inpatient or outpatient services.
• Verify insurance information and provide financial assistance program information.
• Input accurate data and maintain confidential patient records.
• Handle cash and credit card processes in a secure, compliant manner.
• Maintain courteous, confidential service with all patients and visitors.

Skills

Clerical experience

Bilingual English/Armenian

Attention to detail

Confidentiality

Public-facing customer service

Education

High School Diploma or equivalent

Tools

Keyboarding

Computer skills

Medical terminology

Job description

Job Summary And Responsibilities

As our Clinic Registrar, you will provide crucial clerical support for our professional caregivers by expertly managing all functions related to patient registration.

Job Summary And Responsibilities

As our Clinic Registrar, you will provide crucial clerical support for our professional caregivers by expertly managing all functions related to patient registration.

Every day you will meticulously handle registration, insurance verification, financial assistance information, and Point of Service Collections. You will also be responsible for accurate data input and record keeping, ensuring the integrity of patient information and financial transactions, while meticulously adhering to all credit card handling processes due to potential access to sensitive third-party credit card information.

To be successful in this role, you will demonstrate exceptional attention to detail, strong organizational and clerical skills, and a commitment to maintaining confidentiality and compliance with financial regulations. Your ability to accurately manage complex administrative tasks will directly support seamless patient care and operational efficiency.

• Meets annual competency requirement prior to evaluation date.
• Positive relationship with all customers (i.e. Newborns to geriatrics)
• Greets/assists customers in a friendly, courteous, efficient, professional and confidential manner.
• Work with customers to solve situations that might occur with positive results. If unable to solve situation will turn over to appropriate person.
• Registers/Schedules patients per hospital policy for inpatient or outpatient services.
• Provides all uninsured patients financial assistance program information.

Job Requirements

Required

• 1-2 years clerical experience with heavy public contact within a medical office or hospital with registration & scheduling preferred.
• Bilingual skills (English/Armenian).
• High School Graduate or equivalent.
• Prefer knowledge of medical terminology.
• Keyboarding/computer skills.

Where You'll Work

Founded in 1926, Dignity Health - Glendale Memorial Hospital and Health Center is a 334-bed, acute care, nonprofit hospital. Serving over 70,000 patients annually, the hospital offers a full complement of services including a Level III NICU, heart care, wound care and surgical services. Additionally, Glendale Memorial Hospital has been recognized as an LGBTQ+ Healthcare Equality High Performer by the Human Rights Campaign Foundation. It is a Joint Commission-certified Thrombectomy-Capable Stroke Center and a SRC Center of Excellence for Robotic Surgery and Colorectal Surgery. One Community. One Mission. One California

Pay Range

$25.25 - $35.67 /hour