Registrar / Front Office Assistant

Park West Health System,Inc.; Baltimore (MD); On-site; USD 35,000 - 48,000; Full time

Job summary

An established industry player is looking for a dedicated Registrar / Front Office Assistant to join their team. This entry-level position involves supporting patient intake, scheduling appointments, and maintaining a clean and organized work environment. Ideal candidates will have clerical experience, strong communication skills, and a commitment to providing excellent service. Join this dynamic healthcare provider and contribute to a team that values professionalism and teamwork in a supportive atmosphere.

Qualifications

• 2+ years of clerical experience in a medical office preferred.
• Proficiency in data entry and Windows programs.

Responsibilities

• Answer phone calls and address patient questions professionally.
• Schedule and reschedule patient appointments and maintain provider schedules.

Skills

Clerical Experience

Windows Proficiency

Data Entry

Communication Skills

Job description

Join to apply for the Registrar / Front Office Assistant role at Park West Health System, Inc.

Park West is seeking a skilled Registrar to support and receive patients at our Belvedere location.

Key Responsibilities

1. Follow all policies and procedures.
2. Answer phone calls and address questions and concerns professionally.
3. Enter data into the computer system daily.
4. Schedule and reschedule patient appointments, including follow-ups, call-ins, and walk-ins.
5. Maintain supply of necessary forms.
6. Transcribe verbal communication accurately and courteously.
7. Keep the work environment neat and clean.
8. Obtain updated demographic and insurance information from patients.
9. Handle incoming calls for appointments.
10. Maintain provider schedules and distribute daily schedules.
11. Notify patients of their appointments.

Qualifications

1. At least two years of clerical experience, preferably in a medical office setting, with proficiency in Windows and data-based programs.
2. Ability to work effectively as part of a team and communicate professionally with staff and patients.
3. Responsibility for patient intake, capturing demographic and insurance info, securing signatures, and scheduling appointments.

Additional Information

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Health Care Provider
• Industries: Administrative and Support Services