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An established industry player is looking for a dedicated individual to join their Patient Access team. This part-time role involves gathering and entering patient information, ensuring compliance with regulatory guidelines, and providing excellent customer service. Ideal candidates will have a background in customer service, strong communication skills, and the ability to handle multiple tasks in a fast-paced environment. With a commitment to community health, this position offers a unique opportunity to make a difference in people's lives while working with a supportive team. If you're passionate about healthcare and thrive in a dynamic setting, this role is perfect for you.
Location:
Berlin - 100 Townsend AveEmployment Type:
EmployeeEmployment Classification:
Per DiemTime Type:
Part timeWork Shift:
2nd Shift (United States of America)Total Weekly Hours:
0Additional Locations:
Job Information:
*Please note work schedule will be scheduled in advance with availability provided at the time of hire and needs of the department working a minimum of 4 shifts per month, including weekends, possible weekdays and holidays, including the day before and/or after at any Patient Access department at Virtua, which includes but is not limited to Patient Access North (Mt. Holly/Willingboro), Patient Access South (Voorhees/Marlton/Berlin), and Patient Access West (Camden ED/Our Lady of Lourdes Camden).*All Registrar positions require availability to complete 3-weeks of dayshift orientation before moving to the schedule that you are hired into (3-days per week for the first 3 weeks). This schedule may vary and is created by the hiring manager at the location that you are hired into.Summary:Gathers and enters patient demographic information into the hospital information system.Verifies benefits, obtains required authorization.Obtains co-pays, deductibles, co-insurance and deposit amounts.Performs accurate and thorough registrations.Is compliant with regulatory guidelines.Acts as first contact representative of Virtua by providing excellent customer service.Position Responsibilities:* Obtains copies of patient insurance cards and identification and enters demographic, financial, insurance and clinical information into computer system; verifies completeness and accuracy of all data.* Obtains signatures on all required documents for consent, medical necessity, and on required State, Federal and regulatory documentation. Processes all necessary paperwork.* Correctly identifies, collects and processes co-pays, deductibles, co-insurance and deposits from patients and may facilitate resolution of billing issues by liaising with patient accounting, patient, and insurance representative.* Identifies and provides appropriate referrals and payment options to patients needed financial assistance.* Provides additional office support including telephones, scheduling, typing, filing, etc.Position Qualifications Required / Experience Required:1 year customer service in a professional setting (excludes retail/food service) preferred. Medical office or admittance experience preferred.
Must demonstrate a positive demeanor, have both strong verbal and written communication skills.
Must be able to handle potentially stressful situations and multiple tasks.
Must have basic typing, computer and/or word processing skills.
Required Education:
High School diploma.
Training / Certification / Licensure:
One year of Epic system experience highly preferred.