Registered Wealth Management Client Associate

Bank of America; Lincoln (RI); On-site; USD 80,000 - 100,000; Full time

Job summary

Join a dynamic team at a leading wealth management firm where you will provide exceptional client service and support Financial Advisors in delivering personalized investment solutions. This role emphasizes a client-first mindset, ensuring that client needs are met with precision and care. You'll be part of a culture that values diversity and promotes personal development, working in a fast-paced environment that encourages innovation and excellence. With access to top-tier resources and a commitment to operational excellence, this position offers a unique opportunity to make a significant impact in the lives of clients while advancing your career in the financial services industry.

Benefits

Industry-leading benefits

Paid time off

Discretionary incentive eligibility

Annual discretionary award

Qualifications

• Must have FINRA licenses including SIE, Series 7, and 63/65 or 66.
• Advanced knowledge of investment products and client service.

Responsibilities

• Provide client service support to multiple Financial Advisors.
• Ensure accuracy and timeliness in client materials and requests.

Skills

Account Management

Client Management

Customer and Client Focus

Issue Management

Oral Communications

Business Development

Client Solutions Advisory

Pipeline Management

Prioritization

Administrative Services

Emotional Intelligence

Referral Identification

Written Communications

Education

FINRA Securities Industry Essentials (SIE)

Series 7

Series 63/65 or 66

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Salesforce

Job description

Job Description:

Merrill Wealth Management is a leading provider of comprehensive wealth management and investment products and services for individuals, companies, and institutions. Merrill Wealth Management is one of the largest businesses of its kind in the world specializing in goals-based wealth management, including planning for retirement, education, legacy, and other life goals through investment advice and guidance.

Merrill’s Financial Advisors and Wealth Management Client Associates help clients pursue the life they envision through a personal relationship with their advisory team committed to their needs. We believe trust comes from transparency. Our trusted advisory teams are equipped with access to the investment insights of Merrill coupled with the banking convenience of Bank of America.

At Merrill, we empower you to bring your whole self to work. We value diversity in our thoughts, business, and within our employees and clients. Our Wealth Management team represents an array of different backgrounds and brings their unique perspectives, ideas, and experiences, helping to create a work community that is culture-driven, resilient, results-focused and effective.

Job Responsibilities:
This job is responsible for providing client service support to potentially multiple Financial Advisors (FAs). Key responsibilities include supporting enterprise strategic objectives, operational excellence goals, and client advocacy within the FA's business, while customizing solutions based on their specific needs. Job expectations include serving as the most frequent point of contact within Merrill to address all service needs of their clients.

Responsibilities:

• Provides excellent Client Service to the bank's clients through educating them on all of the bank's service and banking offerings.
• Ensures timeliness, accuracy, and completeness in client materials and follows up on all client and Financial Advisor (FA) requests.
• Assists with ensuring practices are in alignment with the bank's policies and procedures to support operational excellence, protect the bank's clients, and manage risk.
• Identifies, deepens, and maintains client relationships through emphasizing the bank's offerings and promoting incorporation of banking into day-to-day practices, while communicating outputs to the FA.
• Supports day-to-day team activities and needs including covering roles in times of absence or seasonal need increases, while leading with a client-first mindset.

Required Qualifications:

• FINRA Securities Industry Essentials (SIE), Series 7, 63/65 or 66.
• Displays advanced industry knowledge and understanding of investment products.

Desired Qualifications:

• Energetic individual that is self-motivated, coachable and flexible in thought.
• Enjoys a fast-paced environment with changing and evolving responsibilities.
• Detail-oriented.
• Invested in personal development.
• Consistently pursues client experience excellence.
• Works quickly to fulfill client needs, delivering complex solutions.
• Frequent communication and an abundance of discretion with sensitive information.
• Microsoft Word, Excel, and PowerPoint experience with Salesforce a plus.
• Professional verbal and written communication skills.

Skills:

• Account Management
• Client Management
• Customer and Client Focus
• Issue Management
• Oral Communications
• Business Development
• Client Solutions Advisory
• Pipeline Management
• Prioritization
• Administrative Services
• Emotional Intelligence
• Referral Identification
• Written Communications

Shift: 1st shift (United States of America)

Hours Per Week: 40

Pay Transparency details:

US - RI - Providence - 1 Financial Plaza (RI1537) Pay and benefits information Pay range $26.00 - $40.50 hourly pay, offers to be determined based on experience, education, and skill set. Discretionary incentive eligible. This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company. Benefits: This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.