Registered Nurse-Whole Health Program Coordinator

Veterans Health Care System of the Ozarks; Fayetteville (AR); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive salary

PTO 50 days/yr

Federal pension & 401K

Health/vision/dental coverage

Job summary

The Veterans Health Care System of the Ozarks seeks a Nurse Whole Health Program Coordinator (WHPC) to lead and manage the program, supervise nursing staff, and optimize patient education and self-management across the continuum of care.

The WHPC will collaborate with interdisciplinary teams, ensure evidence-based practice, and contribute to quality improvement initiatives while aligning with the facility's mission and values. This role follows VA scheduling and policy guidelines.

Qualifications

• U.S. Citizenship; non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
• Selective Service Registration is required for males born after 12/31/1959.
• Subject to background/security investigation.
• Must pass pre-employment physical evaluation.

Responsibilities

• Responsible and accountable for all elements of the nursing process when providing and/or supervising direct patient care.
• Assesses, plans, implements, and evaluates care based on age-specific components.
• Oversees the provision of staff education, orientation, competencies, and quality improvement activities related to the program.

Job description

Summary

The Nurse Whole Health Program Coordinator (WHPC) executes position responsibilities that demonstrate leadership, experience, and creative approaches to the management program aspects. The WHPC demonstrates performance and leadership that is broad enough to impact the standard of care and safety of staff while caring for all patients throughout the continuum of care.

Major Duties

The following duties of the Nurse Whole Health Program Coordinator (WHPC) include but are not limited to: Responsible and accountable for all elements of the nursing process when providing and/or supervising direct patient care. Assesses, plans, implements, and evaluates care based on age specific components. Assumes responsibility for the coordination of care within the program focused on patient education, self-management, and customer satisfaction throughout the continuum of care. Follows procedures per established policies and guidelines. Influences care outcomes by collaborating with members of the interdisciplinary team. Executes supervisory position responsibilities that demonstrate leadership, experience, and creative approaches to management of complex client care. Demonstrates performance and leadership that is broad enough to impact the standard of care and safety of staff while caring for all patients throughout the continuum of care. Accountable for planning, organizing, directing, and evaluating the program and the staff who support it. Oversees the provision of staff education, orientation, competencies, and providing quality improvement and outcomes utilization consultation related to the program. Demonstrates leadership in delivering and improving holistic care through collaborative strategies with others. Evaluates practice in an ongoing process, based on best evidence. Provides peers with informal constructive feedback for improvement. Fosters a safe and supportive environment conducive to the professional development of healthcare professionals. Contributes professional nursing perspective in discussions with the interdisciplinary team. Partners with others to effect change and produce optimal outcomes. Shares educational findings, experiences, and ideas with peers. Questions clinical practices for the purpose of providing evidence-based care. Participates in activities and strategies to sustain evidence-based-practice. Evaluates the program, collecting and submitting facility performance measures. Participates in quality improvement activities for nursing and develops performance measures to ensure programmatic outcomes are successful. Ensures the organization's strategic plan, mission, vision, and values are understood by the team and integrated into the program's strategies, goals, objectives, work plans and products, and services. Communicates and evaluates assignments, projects, problems to be solved, actionable events, milestones, and/or program issues under review, and timeframes for completion. Demonstrates proficiency in leadership based on sound judgment, critical thinking, and deliberate planning. Leads discussions with facility leaders regarding program goals and requirements to meet the operational needs of the facility and program. Provides strategic advice and recommendations, while collectively collaborating with the program staff to develop solutions to complex issues and reporting actions to leadership. Responsible for the documented outcomes at the program level and for supporting the program in all services within the organization. Program level outcomes must be broad and complex and can be demonstrated at any organizational level within a facility, VA offers a comprehensive total rewards package:

• VA Nurse Total Rewards Pay: Competitive salary, regular salary increases, potential for performance awards
• Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)
• Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
• Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
• Licensure: 1 full and unrestricted license from any US State or territory
• Work Schedule: Monday-Friday, 7:30 am to 4:00 pm or 8:00 am to 4:30 pm (Subject to change based on the needs of the service).
• Telework: Not Available
• Virtual: This is not a virtual position.
• Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized

Requirements

U.S. Citizenship; non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA. Selective Service Registration is required for males born after 12/31/1959. Subject to background/security investigation. Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Must pass pre-employment physical evaluation. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). You may be required to serve a probationary period. Complete all application requirements detailed in the "Required Documents" section of this announcement.

Evaluations

Area of consideration - Eligible applications will be reviewed and referred in the following order: 1st Area of Consideration - current permanent Veterans Health Care Systems of the Ozarks employees; 2nd Area of Consideration - current permanent VA Nationwide employees; and 3rd Area of Consideration - all other applicants based on Veterans' Preference. IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your application, resume, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment. NOTE: Candidate's education, scope, and length of nursing practice (experience) will be considered in determining the grade and salary of the applicant selected. The recommended salary may be at any point in the range listed for this vacancy. Experience as an RN will be evaluated to determine if the experience is of an acceptable level of quality with regard to the following five dimensions of nursing: Practice, Veteran/Patient Driven Care, Leadership, Professional Development, and Evidence/Based Practice/Research. Each dimension of practice has criteria that demonstrate essential core competencies for VHA Nursing Personnel. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position. It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment. Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

Required Documents

Resume Requirement: Your resume must include the following information: Job title, description of duties, beginning and ending date (month/year) of employment, and average hours worked per week, name of Institution to include degree conferred date, and License State / Expiration Date.Part-Time Experience: Part-time experience: creditable according to its relationship to a full-time workweek. For example, if you are employed 20 hours per week, or on a half time basis, would receive one full-time workweek of credit for each two weeks of service. To apply for this position, you must provide a complete Application Package which includes: Long-form resume/Curriculum vitae (CV) The following documents are accepted and may be required if applicable to your eligibility and/or qualifications for this position. Cover Letter DD-214/ Statement of Service Disability Letter (VA) License Long-form resume/Curriculum vitae (CV) Performance Appraisal Professional Certification SF-15 SF-50/ Notification of Personnel Action Transcript SF-50, Notification of Personnel Action (if applicable for Eligibility): Most recent SF-50 if you are a current or former Federal employee. In addition to your most recent SF-50, other examples of SF-50's to include in your application packets include: Within grade increases at the highest grade held; or Promotions with an effective date more than one year old; or SF-50's at the highest grade held with an effective date more than one year old. Veterans' Preference Note: Preference eligible candidates and other Veterans will be given preference when qualification of candidates are approximately equal for Title 38 positions in VHA. When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire. You must provide a legible copy of your DD214(s) which shows dates and character of service (honorable, general, etc.). If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), and dates of impending separation. Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veteran Preference" with required proof as stated on the form. Documentation is required to award preference. For more information on Veterans' Preference, please visit Feds Hire Vets - Veterans - Job Seekers - Veterans' Preference.

Other Information

This job opportunity announcement may be used to fill additional vacancies. This position is in the Excepted Service and does not confer competitive status. VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement. Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.