Registered Nurse - Triage - (13288)

InGenesis, Inc.; Fremont (CA); On-site; USD 68,287 - 84,019; Full time

Job summary

InGenesis is seeking a Triage Nurse (RN) in Fremont, CA, responsible for clinical assessments and patient education in both adult and pediatric care. You will guide patients towards appropriate care levels while ensuring quick response to high-risk cases. This full-time role offers flexibility and the opportunity to be at the forefront of patient-centered healthcare. Candidates must hold a valid RN license in California and have significant clinical experience.

Qualifications

• Minimum 2 years of clinical nursing experience in relevant settings.
• Fluency in English and one additional language required.
• Ability to manage a fast-paced workload.

Responsibilities

• Conduct clinical assessments to evaluate patient symptoms.
• Document assessments and patient interactions in EHR.
• Collaborate with care teams for coordinated patient follow-up.

Skills

Clinical assessment

Critical thinking

Communication

Documentation skills

Education

Current, unrestricted RN license in California

Tools

EHR systems (EPIC preferred)

Job description

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InGenesis is currently seeking a Triage Nurse (RN) to join our team in support of our client. In this essential role, you will provide clinical assessments, patient education, triage, and care coordination services to both adult and pediatric patients. You will help guide patients to the appropriate level of care, reduce unnecessary ER visits, and promote continuity of care—supporting the clinic’s mission to deliver timely, patient-centered healthcare.

Key Responsibilities

• Conduct in-person, telephone, or video-based clinical assessments to evaluate patient symptoms and determine the appropriate level of care, utilizing standardized, evidence-based triage protocols.
• Apply critical thinking and clinical judgment to accurately assign triage levels and make timely referrals to appropriate care settings such as primary care, urgent care, or emergency services.
• Document all assessments, nursing interventions, and patient interactions clearly and thoroughly in the electronic health record (EHR) in accordance with organizational and regulatory standards.
• Collaborate effectively with physicians, advanced practice providers, and interdisciplinary care teams to ensure timely and coordinated patient follow-up.
• Identify and escalate high-risk, complex, or emergent cases to clinical leadership in accordance with established protocols.
• Provide patient education on chronic disease management, medication adherence, preventive health practices, and available community health resources.
• Participate actively in staff meetings and continuous quality improvement initiatives to support best practices in triage and patient care.
• Stay current with clinical guidelines, triage protocols, and healthcare regulations to ensure safe, effective, and compliant patient care.
  
  

Minimum Qualifications

• Current, unrestricted RN license in the State of California.
• Minimum 2 years of clinical nursing experience (preferably in outpatient, family medicine, urgent care, emergency, or med/surg settings).
• Fluency in English, as well as in either Spanish, Vietnamese, or Mandarin, is required.
• Strong clinical assessment, critical thinking, communication, and documentation skills.
• Proficiency with EHR systems (EPIC preferred) and related healthcare technologies.
• Ability to work independently and manage a fast-paced workload.
• Must have access to a secure, private workspace with reliable internet connection.
  
  

Preferred Skills

• Certification in Telephone Triage or Ambulatory Care Nursing (e.g., AAACN).
• Experience in telephone triage or call center-based nursing care.
• Background in chronic disease management and/or behavioral health.
  
  

Work Environment & Schedule

• Flexible scheduling may include evenings or weekends
• Requires ability to sit, talk, and listen for extended periods and use computer equipment
  
  

Equal Employment Opportunity Statement

InGenesis is an equal opportunity employer committed to fostering a diverse, inclusive, and equitable workplace. We comply with all applicable federal, state, and local employment laws, including recent executive orders, and strictly prohibit discrimination, harassment, or retaliation based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, veteran status, or any other characteristic protected by law.

InGenesis is dedicated to making reasonable accommodations for qualified individuals with disabilities and ensuring that all employment decisions are based on qualifications, merit, and business needs. Please visit our website at https://www.ingenesis.com/careers/site-accommodations for more information.

Company Statement

With decades of experience, InGenesis has grown into one of North America’s most trusted Healthcare Services Firms, which includes comprehensive health and workforce solutions. As the industry landscape shifts with new challenges in patient care, quality and compliance requirements, workforce retention, and operational efficiencies, we deliver strategic, data-driven solutions that include redefining workforce management and clinical service delivery. Explore InGenesis to discover how our expertise, innovative strategies, and commitment to excellence are shaping the future of healthcare workforce solutions. Join us in celebrating the professionals who define the next era of healthcare.

Compensation: From $49.57 to $60.99 per hour

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Staffing and Recruiting

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